OPERATIONS MANAGEMENT: Assess the impact of Product Service System (PSS) on their firm
OPERATIONS MANAGEMENT: Assess the impact of Product Service System (PSS) on their firm.
SCENARIO: You have been appointed by the firm to assess the impact of Product Service System (PSS) on their firm. You are to prepare a consultant’s report on: QUESTIONS: (Answer all questions) 1. Critically review the literature available on PSS in the agricultural sector in UK or India. Explain what is known in the literature and identify the gaps in the literature (the unknowns). 2. Evaluate how PSS can impact the overall business and operational performance of the sector. 3. Make recommendations to as to how the gaps in literature can be addressed to improve performance in the sector. Answer Guide Your answer should also include A. Executive Summary of the report B. Literature review (known and unknown)
C. A performance measurement strategy/ Model (OEE MODEL) D. Propose how the business can benefit from implementing such a strategy The answer to the assignment should be in the form of a written “consultant style” report in the region of 3,000 words or more, Students must produce an executive summary of the report of 500 words. which will be worth (20%) of the overall report mark. (i.e. the executive summary does not form part of the 3000-word count) The presentation, creativity and originality of the piece will also have a bearing on the awarded marks and this are also reflected in the assessment criteria. Important Notes: Answering the questions/ addressing the assignment brief is fundamental which underpins all the other criteria. (a) Application of theory and concepts from the module is fundamental to the assessment. (b) Reports must contain graphs, tables, diagrams, and charts to support the work. (c) All graphs, tables, footnotes and diagrams are not part of the 3000-word count. (d) All reports must be well referenced (not bibliographed). (e)At least 20 current and recent journal and conference articles must be included in the report.
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