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The Lewis Blackman story

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What factors in this hospital’s “teamwork” culture might have contributed to the lack of response to Lewis’s parents concerns?
How might this story have changed if patients and families were considered part of the health care team?
When Helen Haskell says she saw almost no evidence of teamwork, would you agree or not, and why?
How does the culture in hospitals in which you’ve worked compare to the culture described in Helen Haskell’s story?
What can health care professionals do to create a hospital culture that supports effective teamwork and patient-centered care?