You should respond to your peers by extending, refuting/correcting, or adding additional nuance to their posts. All replies must be constructive and use literature where possible.Cuellar, Jacqueline Tatiana The Role of Communication in Cultural CompetenceCommunication is among the essential factors that promote culturally competent care. Healthcare providers must understand their patients’ cultures and communicate in ways that resonate with their values and beliefs. Culturally-competent communication is so essential that the Institute of Medicine (IOM) listed cross-cultural training as a practical approach to reducing health disparities (Jernigan, Hearod, Tran, Norris, & Buchwald, 2016). Every person has a culture that informs their beliefs, values, and practices. If health professionals fail to recognize the differences between their and the patient’s cultures, they may impair communication. For example, experts who conform to the Christian faith may view transgenderism as sinful and project this attitude towards the patient. In the end, the patient feels unwelcome and unwilling to comply with the healthcare plan (Purnell, & Fenkl, 2019). Although all health professionals should learn how to communicate with patients from different cultures, this practice should not end with the providers. Instead, all staff members, from the receptionists to the administrators, should embrace culturally-competent communication (Jernigan, Hearod, Tran, Norris, & Buchwald, 2016). For instance, when communicating with members of the lesbian, gay, bisexual, transgender (LGBT) community, all staff members should use inclusive language. For example, when drafting the patients, receptionists should refrain from using the terms husband or wife in reference to the next of kin. Instead, they could use the more inclusive term, spouse. These subtle differences in language make the patients comfortable. In other cases, patients who can only speak in their native language struggle to communicate with healthcare providers. This situation could lead to delays in care, medication errors, negative patient experiences, and non-compliance (Jernigan, Hearod, Tran, Norris, & Buchwald, 2016). In some cases, patients bring a relative who can interpret the health professional’s message to the patient. However, the patient may feel uncomfortable during history taking, evaluation, and diagnosis if they do not desire to disclose their health information to their relatives. This privacy breach could hurt their pride and affect their social life. In the end, such an approach creates a negative patient experience. In other cases, the relative may be unable to convey the practitioner’s message in ways that make sense to the patient due to their inexperience in interpretation. Therefore, the patient may fail to understand some aspects of the disease and care, resulting in unfavorable outcomes. Health facilities that serve minority ethnic communities should invest in professional interpreters (Purnell, 2014). Alternatively, they could employ a significant number of professionals from the minority community to resolve this challenge. Given the importance of communication in promoting cultural competence, health facilities should gather demographic data about the populations they serve. This data gathering and analysis exercise will reveal the minority and majority ethnic communities, the age, occupation, religious beliefs, educational background, and dominant gender of the population. With this information, the professionals will develop communication plans that improve cultural competence. The health professionals can involve community leaders in the development of a communication plan. These leaders are instrumental in this process because they understand people’s culture (Jernigan, Hearod, Tran, Norris, & Buchwald, 2016). The professionals can form long-term collaborative relationships with these leaders to provide continuous training to experienced and inexperienced employees.ReferencesJernigan, V. B., Hearod, J. B., Tran, K., Norris, K. C., & Buchwald, D. (2016). An Examination of Cultural Competence Training in US Medical Education Guided by the Tool for Assessing Cultural Competence Training. Journal of health disparities research and practice, 9(3), 150–167.Purnell, L. (2014). Transcultural health care: A culturally competent approach. (4th ed.). Philadelphia: F.A. Davis Co. ISBN: 978080363705Purnell, L. D., & Fenkl, E. A. (2019). The purnell model for cultural competence. In Handbook for Culturally Competent Care (pp. 7-18). Springer, Cham.
STU Week 2 The Role of Communication in Cultural Competence Discussion
This case study describes how the Zurich Insurance Group has implemented and evolved its enterprise risk management (ERM) approach for more than 10 years across the globe. It describes how Zurich has organized its governance structures and ERM champions to help integrate ERM into the business model that focuses on promptly identifying, measuring, managing, monitoring, and reporting risks that affect the achievement of strategic, operational, and financial objectives. This includes adjusting their risk profiles to be in line with Zurich’s stated risk tolerance to respond to new threats and opportunities in order to optimize returns. In this assignment you will conduct a review of the literature on this case study and write a literature review on this topic. There are many sites that can assist in the formatting and content of a literature review. Here is an example: http://guides.lib.ua.edu/c.php?g=39963&p=253698Some of the questions or areas to consider are:1. How do Zurich ERM tools help them better understand their existing and emerging risks?2. How are Zurich’s risk roles and responsibilities impacting their risk culture?3. Why is it important to include a Business Resilience program in your organization’s ERM program?4. How is Zurich’s Capital Management program helping their ERM program?5. Give some examples on how Zurich has created new value through their ERM program.Literature Review Expectations:At least 10 peer-reviewed articles are to be included in the literature review. It should be organized by theme or subject of the article. A minimum of one paragraph is required per article. The review must be synthesized, and the articles analyzed for content as it relates to the content of the case study above. It must be free of grammatical errors. No evidence of plagiarism.I have attached the complete chapter for your review on it
A Strategic Approach to Enterprise Risk Management at Zurich Insurance Group Literature Review About 700 words, (70 or more words per paragraph, 10 paragraphs, one for each article review)
Duke University Wk 4 Displacement and Solastalgia Discussion
Duke University Wk 4 Displacement and Solastalgia Discussion.
The theme of displacement; whether it be big development projects, big
conservation schemes, or climate chaos, indigenous peoples and many others in
the path of so-called ‘progress’ around the world have been and continue to be
displaced, separated from their lands and livelihoods. This
short (16-minute) film by Kalyanee Mam (Links to an external
site.), an award-winning film director, intimately highlights
this process unfolding in Southeast Asia, as Singapore dredges sand from
beneath Cambodia’s mangrove forests to expand its land mass. Watch the
film and consider: What’s the relationship between place, self, and culture?
When people are displaced from their homes, when landscapes are altered or
erased, what else is lost? Why is it not so simple as people just picking up and
starting over somewhere else? This seems particularly poignant in this heartbreaking moment of fires
across California and neighboring states, as homes and communities and
ecosystems are being lost or forever altered. This Los Angeles Times article (Links to an external
site.), published this week, shares the relevant notion of
‘solastalgia,’ or ‘the erosion of the sense of belonging (identity) to a
particular place and a feeling of distress (psychological desolation) about its
transformation.” In this sense, consider your own relationship to place –
what places have shaped your life and identity? What places are meaningful to
you? What would it mean (or has it meant) to lose them? Would you say you have
experienced, or perhaps are experiencing, solastalgia? Share your thoughtful reflections here based on the short film, article, and
questions to consider. Please remember that your initial response
should be at least 1-2 robust paragraphs,
Duke University Wk 4 Displacement and Solastalgia Discussion
Analysis of Bombardier Incorporations Business due to Globalization
i need help writing an essay Analysis of Bombardier Incorporations Business due to Globalization. Bombardier Incorporation is a leading company in manufacturing the equipments of the transportation. It deals with the business and commercial aircraft, rail transportation equipments and they also provide the related services. They actually deals in aerospace (BA) and rail transportation (BT).They do the designing as well as the manufacturing of the aerospace products and they also provide the services related to this through BA. Whereas Bombardier Incorporation designs and manufactures the rail equipments as well as they provide the services for maintenance, control system for the rail department and so other things. Bombardier Transport France S.A.S., Bombardier Transportation (Holdings) UK Ltd., Bombardier Aerospace Corporation and Learjet Inc. are the major business concerns of Bombardier Incorporation. Bombardier is one of the biggest railway equipment provider. Though this is a Canadian company, it is doing its business outside Canada and major parts of its revenues comes from outside Canada which is( 95% of its total revenue). The company has well control on its total business all over the world. Globalization: Globalization means spreading something worldwide. In case of business it is a intention to operate the business globally. This is a part of a centralized business system which intends to operate its business throughout the world. It allows viewing the world as one large market place for product, service, capital, labour and knowledge. As it concerns global operations, there may be several characteristics of a globalized business. there are some phase for a company to be “global” 1st Phase: 1. Make a decision to spared their market in other country. 2. Sell a product internationally and do work between international distributors 3. Use talented people in globally 2nd Phase: 1. Work as a borderless company 2. Increase trade from both directions – domestic and international 3. Major segment of international market share for a particular product or service. 3rd Phase: 1. They will have to be more reliable and giving their perfect service to highest level. 2. They will have to acquire communication channel internationally 3. To have a good knowledge about business market it is not preferable to rely not only domestic perspective but international one also. An overview can be drawn while discussing the business of Bombardier Incorporates they are operating their business in 60 countries at 5 subcontinents in the world. They are associated with so many areas of business such as Aerospace, rail transportation and Bombardier capital. They spreaded their business worldwide day by day. Their first international contract was with New York City. The contract was about to supply the 825 subways for $1billion. They also spreaded their business in Europe as well. What led Bombardier Inc. do their business internationally: There was a huge change in global economy when the business moved internationally. It brought the whole world together under the branding and knowledge. These can be explained with the help of international trade theories and determinants of trade pattern (Zhang, 2008). International trade theory through which much more knowledge about the global business can be acquired. Those are as follows: Mercantilism theory: Mercantilism theory was developed by Jean Baptist. According to him, the wealth of the world is fixed. So whenever a country exports more than it imports, it will be highly beneficial for them and they can enjoy the net income or revenue from the export-import process. According to this theory it should be mandatory for every country to pay interest on exporting rather than importing. Absolute advantages: In 1776, Adam Smith developed this theory. According to this theory, under free trading, each and every nation can be benefited by having a specialized knowledge in economic activities and the knowledge of the nation having the absolute advantages. Accordingly, each and every country should be creating more products. If they export their products to other then it is absolute advantages but there is no absolute advantages if they import. Comparative Advantages: in 1817, David Ricardo developed this theory. This is nothing but the modification of the absolute theory. Comparative advantages theory describes that two countries which are having absolute advantages, their cost to produce some opportunities will be very low. So these countries should have more interest on producing and exporting. Factor Endowment: Heckscher-Ohlin developed this theory. They focus on most important factors of production. Which are land, labour and capital. They stated that a countries export should based on the exploitation of domestic factor endowment. Generally countries are labour intensive others are capital intensive. Those trade theories will be very clear by drawing some examples. In case of China and Nigeria, both the countries are having absolute advantages. Nigeria is enjoying the absolute advantage in raw materials especially in oil where as china is having that in rail engineering. So if both of them come to a business deal, China can enjoy the absolute advantages by providing Nigeria engineering services to build up their Rail transport system. Whereas Nigeria can enjoy the absolute advantages by supplying oil to China so that china can boom up their economy. Challenges of global business for Bombardier Incorporation: While running a business globally, there might be some challenges as well as the benefits for the company. In case of Bombardier Incorporation in Nigeria it was the same. Some of benefit and challenges are discussed below- Benefits associated with global business: Margin of economy one of the greatest benefits for a company, running their business globally is nothing other than achieving the margin of economy. Bombardier Incorporation has stared their business in 1930 and now operating in 60 countries with pride. Increase sales and profit of the company Bombardier Incorporation is operating their business globally in 60 countries. So they have the more opportunities to have more sales and as a result to have more profits. They turnover is increasing day by day. In case of 2008, their turnover was US $109 million whereas it was increased to US $164 million in 2009. Expand global market share of the company is running its business in different countries of the world, there is a big opportunity for the company to acquire the market share of the different companies of the world. Bombardier Incorporation is world’s largest rail transport organization and it had captured or in other word it acquisited different companies in different countries like UK, Mexico, German etc. Challenges associated with global business: Political instability plays an important role in global business and it is a great challenge for a company running business globally. In case of Bombardier Incorporation, they signed a contract with Nigeria to build up modern rail transport system, but it got cancelled when the government of Nigeria is changed. Security problem is another challenge for Bombardier incorporation. Bombardier incorporation had some security problem as well in Nigeria. The local terror may create huge impact on the global business. In case of China, while they were running their business in Nigeria, the engineers had been kidnapped by the local terror and it created a huge impact on the engineering advancement. Market fluctuation is another challenge associated with global business. It is nothing but the fluctuation in exchange rate, interest rate, inflation. The are directly associated with the business and have great impact on global business. The company’s total revenue may get decreased. In case of Bombardier Incorporation, its revenue got decreased by 3% by the year 2010. Analysis of Organizational Structure for Bombardier Transportation (BT): Organizational structure is nothing but the allocation of responsibilities to different associated department for the achievement of the goal of the company. The organizational structure is associated the mission, vision, goals of the company. It is the thing which will lead the company to implement their strategy successfully and to become a successful one. Bombardier Transportation uses common organizational structure. They are having four divisional areas of which three are product areas and five functional areas. Bombardiers strategy and operational plans depends on president and chief executive officer of Bombardier Transportation. President and CEO also got the responsibility of executing the board’s resolutions and policies and delegating long term strategic business plan. Bombardier Board of Directors having 13 directors where eight directors are independent. They are using this type of structure for the better uses of their resources. It can be shown by a graph- Figure: Organization structure of Bombardier Inc President Passengers Locomotive and Equipment Services North America (BTNA) System Rail Control Solutions Human Resources CommunicationAnalysis of Bombardier Incorporations Business due to Globalization
Solution to Parking Space Problem on Campus Essay
Table of Contents Introduction Benefits of Proposed Solutions Objections and Counter-Objections Conclusion Introduction For many students, finding parking space on campus is an expensive nightmare. Students spend a significant amount of time trying to get a parking spot for their cars. If they are lucky to get one, they have to pay a high parking fee. This situation negates the convenience that a car is supposed to offer the student. Students have cars so that they can travel efficiently and attend their classes on time. The difficulty in finding parking space leads to time wastage and makes the car an inconvenience. The campus administration should increase the parking options for students, reduce the current parking fees, and present alternative means of transportation to tackle the inefficiency of the current parking system. Benefits of Proposed Solutions By increasing the parking alternatives available to students, the campus administration will help ease the parking space shortage currently being faced. Such a step will ensure that students do not have to compete for only a few numbers of parking spaces. Another solution would be for reducing the current parking fee. This will greatly alleviate the financial burden that students currently face. The students will be able to use the extra money for car maintenance and to cover additional educational needs. The current high rate of parking makes it hard for students to save their money for other needs. The last solution would be for the campus to provide alternative means of transportation for students within the campus will reduce the need for private cars on campus. Such a move will ensure that the demand for parking space is reduced. With few cars on campus, it will be easy for a student to find parking space. Objections and Counter-Objections Some people might argue that providing additional parking space will cost the campus a significant amount of money. This is true since building a parking lot with high capacity will require significant financing from the campus. While creating additional parking space will be costly for the campus, the money will be recovered once the parking area is in operation, and students pay for the services. Opponents of reducing the parking fee might argue that such a move will reduce the revenue that the school enjoys from parking fees. This observation is right since the campus makes money from the high parking charges imposed on students. However, the loss incurred from reducing parking fees is justifiable since the students will demonstrate better educational outcomes if their financial obligations are reduced. Get your 100% original paper on any topic done in as little as 3 hours Learn More An argument against the implementation of alternative transportation is that this solution will require the administration to invest a lot of money in alternative transportation means. While this is true, the campus will benefit from the additional income that will come as the students pay for the use of the alternative means of transportation. The campus will also benefit from reduced traffic in the campus vicinity. Conclusion The campus administration needs to provide alternative parking space and reduce parking costs to address the current problem. This paper has shown that by engaging in these actions, the administration will increase student efficiency and reduce the financial burden for students. Students will, therefore, be able to dedicate their time to the major objective of attaining a good education in the institution.
BUS 325 Strayer University Performance Management in Operations Discussion
BUS 325 Strayer University Performance Management in Operations Discussion.
I’m working on a management report and need a sample draft to help me study.
Continuing with your topic about the merging company created in paper assignment 1 (Mae-Leigh Resources (mine) and NCR= Mae-Leigh and NCR Resources), students are now required to write a paper analyzing performance management processes for their selected merged multinational corporations. Unlike the first assignment, I did not write a full paper. Rather, I provided guidelines that should be included in the paper. Like the first paper assignment, students should use the same writing format. Assignment 2 requires students to write about variables for effective performance management systems in their selected merging company. Students must select five (5) variables that make an effective performance management system for expatriates. Several of the variables are discussed in Chapter 6. In the paper, explain the importance of the elements in each variable and explain why those elements are important. The highlighted areas in the template are guidelines to help you get started with the assignment. The guide can be found in the Instructor Insight link located in the “My Professor” tab.Performance ManagementIn an effort to evaluate and develop an effective expatriate performance management system in the previously selected multinational corporation, you will write an essay analyzing performance management processes in multinational corporations.In 2–4 pages, your assignment must address the following:Describe the five variables that should be addressed in an expatriate performance management system.Analyze the elements within each of the five variables that should be considered in the performance management system.Evaluate the challenges with conducting performance evaluations for expatriates that differ from a traditional performance management system.Provide citations and references from a minimum of three sources found on the Strayer databases at the Strayer library.Be typed, double-spaced, using Times New Roman font (size 12), with 1-inch margins on all sides. Check with your professor for any additional instructions.Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course.The specific course learning outcome associated with this assignment is:Analyze performance management processes used to assess performance throughout a multinational corporation
BUS 325 Strayer University Performance Management in Operations Discussion