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SNHU Customer Service Representatives Goals & Performance Evaluation Talent DEV Plan

SNHU Customer Service Representatives Goals & Performance Evaluation Talent DEV Plan.

In this project, you will demonstrate your mastery of the following competency:Craft employee development and training plans that encourage autonomy and initiativeScenarioYou work at Large Technology Corporation (LTC), and you are a human relations business partner. Recently, LTC expanded its product offerings and is expecting an increase in workload for the various teams in the organization. With this, the CEO has asked that all managers provide targeted training to their teams to ensure they are prepared for the high capacity. Part of your job is to assist managers in the organization with talent development, and you have been asked to take an active role in this initiative.You recently received a request from Jay Charnek, one of the division managers of a customer service team. Jay asked for your help creating a talent development plan for his team. After doing a bit of research, you found that Jay’s team has eight customer service representatives. These employees have a diverse demographic makeup, varying levels of professional experience, and differing working styles. After further research, you created a Team Performance PDF document that includes the specific customer service representative job goals, as well as a summary of the most recent performance evaluations of all employees on the team.DirectionsFor this project, you will create a talent development plan for Jay Charnek, a division manager of a customer service team. Jay has asked for your assistance in determining the training needs of the team and appropriate training and development opportunities. He’s also asked for advice on how to effectively communicate the opportunities to the team to gain buy-in and encourage autonomy, and strategies for measuring the effectiveness of the plan.Specifically, you must address the following:Needs Assessment: To begin, Jay asked for your assistance in determining the specific training and development needs of his employees. Jay wants to make sure that the talent development plan meets the needs of the employees and that they see the direct application of the various training and development opportunities to their everyday job duties. You recently created the Team Performance PDF document that includes both the customer service representative job goals and a summary of the most recent performance evaluations of all employees on the team. This document will be useful as you complete the needs assessment for the team. As you complete the needs assessment, be sure to address the following:
Determine the training needs of the employees. For your response, you might consider the following:What are the employees’ learning styles?What are the employees’ career goals?What are the employees’ skill gaps?Develop learning objectives to address the identified employee needs and guide the talent development plan.Training and Development: Now that you have completed the needs assessment, you can assist Jay with determining appropriate training and development opportunities for the team. Jay not only wants to know the types of opportunities that he might provide to his employees, but also how he should deliver the trainings. As you determine the appropriate opportunities, be sure to address the following:Determine the different types of training and development opportunities that will meet the employees’ specific needs. Be sure to justify your determinations. For example, will you recommend a technical training, a professional training, or both?Determine the most effective delivery methods for the previously identified training and development opportunities. Be sure to justify how the delivery methods will most effectively execute the opportunities for employees.Determine whether internal or external training and development programs would be most effective for the team. Be sure to justify your determination.Employee Engagement: Jay knows that it is important to effectively promote the training and development opportunities and gain buy-in from the employees, but he would like your advice on how to do so. He has asked that you coach him on the types of motivation theories and leadership styles he should use to drive employee engagement. As you outline the relevant theories and styles, be sure to address the following:Describe a motivation theory that can be used to communicate the talent development plan and encourage employees to take initiative and ownership of their development.Describe a leadership style that can be used to promote employee autonomy and encourage employees to take initiative with their own talent development.Measuring Effectiveness: For the last piece of the plan, Jay has asked for your assistance in measuring the effectiveness of the training and development opportunities. Jay wants to assess the effectiveness of the opportunities to justify their offerings to higher leadership as well as demonstrate his team’s preparedness for the growing organization and anticipated customer requests.
Explain how you will measure the effectiveness of the training and development opportunities to assist employees in meeting the learning objectives. For your response, you might consider the following:What timeline will you follow to continually assess employee performance?What criteria will you use to measure the effectiveness of the training and development opportunities?How will you adapt the talent development plan if you do not see improvements in performance?Explain how you will collect feedback from employees on the delivery of the training and development opportunities to make improvements for the future.What to SubmitEvery project has a deliverable or deliverables, which are the files that must be submitted before your project can be assessed. For this project, you must submit the following:Talent Development PlanOutline training and development opportunities for a specific team. In addition, describe how to encourage employee engagement and measure the effectiveness of the plan. Your talent development plan must be 750 to 1,250 words in length. Reference List For each source that you cite, you need to include the author’s name, the publication year, the title of the source, and the location of the source in a References section at the end of your work. Cite all sources appropriately.Attached – Team Peformance down below!
SNHU Customer Service Representatives Goals & Performance Evaluation Talent DEV Plan

USC Why Medieval & Renaissance Church Didnt Care to Have Music Instruments Essay.

There are 6 main periods in Music History. They often line up with Art and Architectural periods. The periods we will be discussing are Medieval, Renaissance, Baroque, Classical, Romantic and 20th Century.Assignment: please write 150 words on why the Medieval and Renaissance Church did not care to have musical instruments in their worship services.This week, we will be talking about the first two periods, Medieval and Reinaissance. You may see the Medieval Period also referred to as the Middle Ages, or the Dark Ages. It can seem confusing, but these are all the same period. This period is from approximately 350-1450. You may also see dates from 350 as well. The date discrepancies are due to the fact that many people were unable to read and write, so history was not recorded as readily as it is now. Much of what we do now about this period of time is thanks to the monks of the Catholic Church. The monks had to read and write to be able to copy scripture, (in the days before the printing press, each Bible was hand-copied), or church history. The times were very dark indeed, with the absence of technology, and many fighting for their very lives against various plagues.I have attached Medieval and Renaissance Music PowerPoints to this description. Please download and view them for help with this assignment. With all of these resources, you should have no trouble finding the information you seek. If you do, please let me know. Medieval Period websites: website: (scroll down and look under the “Historical Background” section of the article: helpful website: Period websites: properly cite all of your sources. A website listing or URL is not the same as a proper citation. See the announcement board for more information on how to create a properly formatted citation.
USC Why Medieval & Renaissance Church Didnt Care to Have Music Instruments Essay

help with this HW..

I need support with this Management question so I can learn better.Please follow the instruction. I can take care of the no. 8, A. but for the rest of the questions please follow the instructions.Review the rubric to make sure you understand the criteria for earning your grade.Listen to the podcast “Uncertainty Avoidance in International Business” by Chris Smit.Watch the video “What is a Podcast? Here’s How to Listen to a Podcast.”Select one country with a low uncertainty avoidance score and another country with a high avoidance score.Conduct research and understand the two selected countries’ uncertainty avoidance scores (low and high).Review the webpage “How to Start a Podcast” and watch the videos on that page.As a consultant, develop a 10- to 15-minute podcast comparing the low and high uncertainty avoidance countries. Remember, your podcast will be shared with the global managers at the retreat.Your podcast should include, but is not limited to, the following:Introduce yourself as the consultant. Be creative!Explanation of uncertainty avoidanceProfile/summation of selected countriesDiscussion of uncertainty avoidance for low and high countriesConclude your podcast by integrating a biblical principle surrounding rules. Review “What Does the Bible Say About Rules?
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Gender Studies homework help

Gender Studies homework help. Today’s environmental scanning is not limited to domestic industry landscape–rather it has been already a global competition. Please provide your definition of global economic world.  Discuss the strategic reasons for globalization of a business and value chain activities.,Today’s environmental scanning is not limited to domestic,MGMT 497 Strategic Management, ,Exam 2 Review, 1. Today’s environmental scanning is not limited to domestic industry landscape–rather it has been already a global competition.,FIRSTLY, Please provide your definition of global economic world.,SECONDLY, Discuss the strategic reasons for globalization of a business and value chain activities.,ALSO, And do you agree with the argument, “The World isn’t Flat.”? Why?,2. There are three ,types of global competitive strategy:, Global, Multi-domestic, and Transnational strategy.,FIRSTLY, Discuss advantages and disadvantages associated with multi-domestic strategy.,ALSO, Provide your suggestions on the managerial considerations (e.g., organizational structure, control systems, coordinating mechanisms, etc.) for successful implementation of the multi-domestic strategy.,3. Discuss how the need for control over foreign operations varies with the strategy (e.g., global standardization vs.                           localization) and distinctive competencies of a company.,ADDITIONALLY, What are the implications of this relationship for the choice of entry mode?,4. Why was it profitable for GM and Ford to integrate backward into component-parts manufacturing in the past, and why are         both companies now buying more of their parts from outside suppliers?,FURTHER, What value creation activities should a company outsource to independent suppliers?,ALSO, What are the risks involved in outsourcing these activities?,5. What steps would you recommend that a company take to build mutually beneficial, long-term, cooperative relationships            with its suppliers?,6. When is a company likely to choose (a) related diversification and         (b) unrelated diversification?,7. How can related diversification create a competitive advantage for the firm?,What challenges might firms confront in achieving competitive advantages through related diversification strategy?,8.  What factors make it most likely that (a) acquisitions or (b) internal new venturing will be the preferred method to enter a            new industry?,9. Imagine that Amazon has decided to diversify into the food delivery services.,What method would you recommend that Amazon pursue to enter this industry? Why?,10. What kind of companies stand to gain the most from entering into strategic alliances?,Discuss ways to increase the success rate with the strategic alliances.,11. How might a company configure its corporate governance systems and its strategy-making processes to reduce the                    probability that managers will pursue their own self-interest (agency behavior) at the expense of stockholders?,12. In a public corporation, should the CEO of the company also be allowed to be the chairman of the board (as allowed for by           the current law)? What problems might this present?,13. What is the relationship among organizational structure, control systems, incentives, and culture?,Give some examples of when and under what conditions a mismatch among these components might arise?,14. FINALLY, How would you design structure, controls, incentives, processes, and culture to encourage entrepreneurship in a large, established corporation?,LASTLY, How might the desire to encourage entrepreneurship influence your hiring and management strategy?Gender Studies homework help

Middle Tennessee State University Turbine Starters and Ignition Bibliographies

assignment writing services Middle Tennessee State University Turbine Starters and Ignition Bibliographies.

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Annotated bibliographies prepared and submitted in accordance with American Psychological Association publication guidelines. Each bibliography turned in for a grade must be a minimum of 200 words. Deadlines are indicated on the “TENATIVE SCHEDULE”. Each bibliography must cover some specific aspect, as in any of the subject areas listed on the “TENATIVE SCHEDULE”, concerning aircraft powerplants. Acceptable sources include books, magazines, internet sources, NOT THE TEXTBOOK FORTHIS COURSE! I don’t want you to tell me how a carburetor works, I want you summarize an article that covers the latest development in aircraft carburetors. I don’t want to know about the newest aircraft from Boeing, I want to know why the engine on it is the newest and best one out there. Do not use the “How Stuff Works” website as a source.The Topics are:Recip. Engine ignition and starting systemsTurbine engine ignition and starting systemsPropeller theory and operationEach bibliography should be done individually.Note: Please see and follow the instructions and the format of the bibliography.Requirements: 200 wordsplease follow the instructions and let me know if you have any questions.
Middle Tennessee State University Turbine Starters and Ignition Bibliographies

((network management))

((network management)).

Introduction to understanding the assignment:: As a network manager for a small/medium company, you are required to be aware of the health of your LAN and help in taking decisions regarding its growth, security and utilization rules by remotely monitoring some probes. You started your Remote monitoring project by setting a number of objectives:1. The current utilization percentage of the bandwidth and its trend.2. Create history reports3. Know which conversations (communicating hosts) are generating most traffic.4. Define the settings to capture a specific type of frames.5. Set a number of alarms raised by some critical states.6. Monitor the traffic for some upper layer’s traffic.Task 1.a:For each objective described in this task, the students are required to find the RMON group and tables (History group, Capture group, alarm group) that will be pulled to get or set from it some parameters as well as all objects that will be used. For some objectives, the student need to set first the control table associated.Just take a look at the group that we’re talking about the objective and see how many table in the group.Task1.b:The students need to give an example for the selected objects with a clear explanation. (History group, Capture group, alarm group)Example:In “hostControlTable”:hostControlTableSize=10: The number of hostEntries in the hostTable is 10. It is calculated by counting distinct MAC addresses in the frames read.hostControlLastDeletedTime=0;is the value of sysUpTime in the System group of mib-2 at which a row in the hostTable was deleted. If no deletion was done than this number is set to 0.For all other objects described in task a), the students need to provide an example and its explanation.Task 1.c:Explain five programs and comparison about (Network monitoring).-10 papers for all
((network management))

Intersectionality Concepts and Theories

Intersectionality Concepts and Theories. Intersectionality Intersectionality is an analytical framework used in the liberal studies discourse to describe the overlapping nature of social identities to the disadvantage of the marginalized sections in the society. In essence, the interlocked nature of social identities perpetuates inequalities and related oppression. Kimberle Crenshaw first coined the term ‘Intersectionality, American civil rights advocate and a critical race theory scholar in her article “Mapping the Margins: Intersectionality, Identity Politics, and Violence against Women of Color.” Crenshaw used the term to demonstrate the manner in which African American women experienced extensive discrimination based on both sexism and racism in complex ways. A black woman would be discriminated by being black and a woman, as opposed to a white woman whose discrimination would be premised on her gender as a woman. Many people consider Intersectionality as only useful in understanding oppression and inequality, overlooking the fact that it forms and instrumental framework for understanding and dismantling (McCall, 2008). Intersectionality offers an important tool for addressing oppression in society by offering a framework for the creation of common ground to deliberate social differences and similarities between individuals (Yuval-Davis, 2006). It recognizes the fact that in the face of multifaceted identities there lies similar attributes, shared values, and experiences. For instance, various shared components and experiences of religion, language, age, gender, and heritage may prevail above racial differences. Therefore, intersectionality should not always be viewed from the perspective of understanding oppressions and inherent differences between individuals. People bond over shared experiences and values, and implication that it is possible to find common ground regardless of the varied social identities. As reiterated by Nash, acknowledgment of the differences in marginalized groups offers a sense of validation and awareness capable of fueling sociopolitical change to address discrimination and inequalities (2008). Groups, grounds, identities, and Intersectionality The non-discrimination view of intersectionality offers an instrument in the minds of an individual to challenge the unequal treatment of people. Intersectionality insists on the inherent self-worth of everyone in the society and their equal self-worth. Intersectionality makes the existing economic and social activities to pass muster in justification of ethics. The analysis of intersectionality looks at the identification of differences in treatment, the explanation of the differences, and how to condemn them (Crenshaw, 2018). However, the difference of treatment from one group to another shows both injustice to a particular group and lack of openness in the society. Regardless of whether there exist differences in traits among the people in a society, intersectionality insists that all individuals should have equal treatment. Groups that share the same traits or identities can trigger positive reactions and outcomes. Intersectionality presents two overlapping reasons as to why people should oppose exclusion and discrimination. First, there is the ethical importance of keeping the lives of people discriminated (Anthias, 2013). Secondly, deals with the idea of an open and thriving society. A society should serve the active purpose of respecting the rights of individuals. Markedly, intersectionality focuses on the importance of every individual in a society regardless of their traits. Intersectionality offers a broader strategy to create awareness of the shared similarities and values thus help in fighting discrimination. There are several ways that individuals can define or label themselves. Even though intersectionality shows that there are multiple ways of oppressing people, it also shows that there are multiple ways for an individual to relate to someone else. For instance, women can relate well when they discover that they have the same age, they are married and they can be mothers (Crenshaw, 2018). Everyone has several identities, and instead of using them to separate themselves, they should use them to look for similarities. Traditional Non–Discriminatory View of Intersectionality The traditional analysis of intersectionality focuses on the discrimination of individual groups in the society and forgets their similarities. The traditional analysis overlooks the ambient or background “political economy” of bias or hatred in the society. Specifically, it focuses on the surface but does not look at what causes the accumulated disadvantages of exclusion and discrimination. An individual can look at the surface manifestation of the discrimination without dislodging them. Put differently; intersectionality portrays that successful removal of discrimination is the society starts from deeper soul-searching on the root causes of discrimination (Nash, 2008). People forget that they have multiple similarities and they, therefore, should not discriminate others regarding color and other aspects. Additionaly, the traditional analysis does not look at the socio-economic effects or determinants of exclusion and discrimination. In the long term, the traditional analysis does not reach the broader socio-economic strategies that can liberate the people with disabilities from a disadvantaged condition. The non-discrimination frame tries to be synchronic, examining the treatment of a particular group relative to a different group (Crenshaw, 2018). There are a few links between non-discrimination and social justice. After all, the modern analysis of intersectionality welcomes positive action measures to resolve the systemic cause of discrimination. Also, intersectionality leads to the creation of reasonable accommodation that stretches in the positive obligation direction. Consequently, the non-discrimination analysis shows the circular nature of intersectionality. The traditional analysis does not portray how people can identify and figure out the difference, how they determine the difference and the type of move deemed necessary to take regarding the difference. The focus in the traditional analysis is on the inherent differences and oppression is circular in that it leaves room for importing prevailing assumptions about traits such as disability and color. Rather than providing deep self-questioning occasions, it affords to allow prejudice to pretense as deliberative judgment. The circular nature does not flush out the bias but can give it a chance to renew itself periodically (Nash, 2008). There is nothing necessary in the case, but it reflects poorly on the process of judging thus people fail to see the discrimination hence assume differential treatment as normal. It is prudent to look at the similarities that people have and why they should be treated with equality rather than look at why they discriminated. What Offered in Intersectionality Intersectionality acts as a remedy to ground-centric or the uni-centric way of shaping reality experienced in the traditional analysis. Most people assume that intersectionality is a tool for creating awareness of the accumulated disadvantages that individuals go through. The individuals could be those who have disadvantages and overlapping identities such as gender, disability, and race. Intersectionality also advocates for the designing of programs intended to remedy cumulative disadvantage (Yuval-Davis, 2006). The society needs to avoid discriminating people on certain grounds or falling to a certain group of disability. The analysis of intersectionality from shared attributes, shared values and experiences acts as a remedy to the creeping hierarchies of the discriminated. There is no difference between individuals discriminated on the ground of race and those discriminated on the ground of age. The awareness of intersectionality can help increase sensitivity in the administration of justice. The emphasis on intersectionality helps people understand justice from the perspective of social justice and the civil rights perspective (Yuval-Davis, 2006). Intersectionality tries to make people understand that there is a deep nexus between the economic, social, and cultural rights and the independence of political and civil rights. People must understand that there are different means through which intersectionality offers a solution for a well-known-problem of discrimination. Intersectionality focuses on some of the issues that affect the oppressed people and offers a solution in different ways. People who look at intersectionality as a way of dismantling discrimination may not have a clear understanding of what it is. Pointing out that the analysis of intersectionality from a different perspective is important in understanding how it can support society (Anthias, 2013). The analysis of intersectionality regarding the shared attributes of individuals in a society can aid to a greater level in solving the issue of oppression. Conclusion A clear understanding of intersectionality can help people understand some of the partiality in the society. Intersectionality should help lead people to a more self-conscious treatment of individuals of particular groups with disadvantages. People should not overlook the significance of intersectionality in forming a contributory basis for understanding and dismantle discrimination. Every individual in a society has similar attributes in society hence should use these similarities to identify themselves with others and avoid exclusion and oppression of the disadvantaged. Shared values such as age, language heritage, and gender can prevail above differences in race. People should view intersectionality as a tool of bonding people due to their shared experiences regardless of their identities in society. References Anthias, F. (2013). Intersectional what? Social divisions, intersectionality and levels of analysis. Ethnicities, 13,1, 3-19. Crenshaw, K. (2005). Mapping the Margins: Intersectionality, Identity Politics, and Violence against Women of Color (1994). Crenshaw, K. (2018). On intersectionality: The essential writings of Kimberlé Crenshaw (p. 320). New Press. McCall, L. (2008). The complexity of intersectionality. In Intersectionality and Beyond (pp. 65-92). Routledge-Cavendish. Nash, J. C. (2008). Re-thinking intersectionality. Feminist Review, 89, 1, 1-15. Yuval-Davis, N. (2006). Intersectionality and feminist politics. European journal of women’s studies, 13, 3, 193-209. Intersectionality Concepts and Theories

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