Having people know about different language skills will help them to be more knowledge and will help them to be easy understanding around people that are different from themselves. Make sure that we have training regularly about employee cultural differences so employees will finally to cooperation peaceful. Reduce the conflicts and disputes between of them. On the other hand, our company will be provide more money to encourage our employees learn more language?? s. Enhance their language skill.
This plan will not only be able to assist them to strengthen their language and culture and communication skills, but also help in the works. We are the five stars and luxury hotels, most of the guests visiting from different countries, If our employees have excellent language skills after training, so that more in-depth understanding of the needs of customers and provide them with the best service. The second point on how to deal with employee cultural differences is to make sure that people know what the respect is. Ensure that everyone knows that some of colleagues always treat not fair on way.
Or does not get special treatment because of their cultural difference. We will also want to make sure that you have something that goes out to remind people that everyone is equal. We can do this either by employee training or meeting; I can have a little presentation in staff training. I just need to make sure that it is addressed so people know that it is ok to have cultural differences in our hotel. However, quick to criticize and condemn the error of employees, and received the award slowly, many managers are always discriminated against ome of the staff, because they are not locals. Part of the local staff will imitate manager. Such discriminatory behavior, only a few people willing communicate with them. Therefore, they increase the pressure and the self-esteem hurt performance directly affects the workers left. On the other hand, if the situation continues, the relationship between employees will become fragmented. More reminiscent of the dictator. Simply dictating to them what they could get the job done, but there is no incentive to do it well.
Employees are not exactly the same as the standard machine to perform over and over again the same job, if you do not recognize their effort. Their performance has been deteriorating. More modern and progressive workplace goals and reward schemes to motivate employee. In addition, the manager must make a good role model to promote the relationship between the employees become harmonious, happy work. The third point on how to deal with employee cultural differences is if some one is getting picked on because of their culture.
You need to make sure that people know that it is not acceptable to treat others differently because of their culture. You will want to make sure that you take some action so that the problem does not continue. The worst thing is to have a unhappy employee because some one else has taken it upon themselves to be rude because of the racial discrimination. The fourth point on how to deal with employee cultural differences is enhance the exchange between employees, a better understanding of each other, I decided to organize more large-scale events in our company in future.
For example, some large dinner, outdoor travel, outdoor activities such as football matches, participate to Marathon. These activities can make between employees a better understanding of each other, to establish a good relationship. If the employees between full unity, communication and reduce differences on return to work, they like these movements smooth co-develop team efforts, make excellent performance, driving the company‘s internal and external developments. There will be space for development cannot estimate. Therefore, Outdoor activities and group activities for communication.
developing formal job
Case Study (105 Points)
In light of this module’s required readings and your own research, respond to the scenario and prompts below.
For five years, Reham has worked as a Printing Manager for a Saudi Print Shop. During this time, the organization has grown to be a 24/7 operation, employing 75 employees. Saudi Print Shop is located in a large city, and customers often complain of having to travel 20-30 miles to submit and pick-up orders. The owner has decided he will open a second shop on the opposite side of the city. Until this point, the owner and management team has run operations without a performance management process. The owner recognizes a performance management process is highly needed to sustain growth. He has given Reham the duty of developing a performance management process.
Thoroughly evaluate and develop the following five elements of a performance management process:
1. In the context of Saudi Print Shop, critically evaluate the availability of any prerequisites to implementing a performance management process.2. Discuss your plans for developing formal job descriptions for the employees at the second print shop.3. Explain key features of developing performance plans for the employees. Provide examples of factors you would consider in developing a plan for customer service personnel (who are employed by the shop).4. In the context of Saudi Print Shop, create three results-oriented performance standards for all employees. How will you measure each performance standard?
Your well-written paper should meet the following requirements:
Be 4-6 pages in length, which does not include the title and reference pages, which are never a part of the content minimum requirements.
Use APA style guidelines.
Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles.
Review the grading rubric to see how you will be graded for this assignment.
Plagiarism max 25%