Michigan State University Performance Execution Paper
Michigan State University Performance Execution Paper.
Your well-written paper should meet the following requirements:-at least two scholarly, peer-reviewed journal article.-APA style-4 pagesScenarioSuzan has worked for Organization ABC for one year. During her 30-day review, Suzan received amazing scores from her supervisor. During her 60-day review, Suzan’s performance was deemed as acceptable, but her ability to communicate with her colleagues was lacking. During Suzan’s 90-day review, Suzan’s supervisor, at the time, expressed that her performance needed serious improvements. Unfortunately, Suzan’s supervisor noted the following:Suzan did not provide her colleagues with messages from customers and vendors.Suzan’s phone skills were ineffective, especially when interacting with customers.Suzan’s temper was a concern and she often raised her voice when she became frustrated.You have been hired to replace Suzan’s previous supervisor. Between Suzan’s 90-day review and presently (her annual review), you have noticed that Suzan’s performance still is a problem. Before her departure from the organization, Suzan’s past supervisor stated, “Suzan is nice; however, she is a horrible communicator. I cannot work with her, as she is such a challenge to deal with… Good luck, as Suzan is one of the worst employees of Organization ABC.”During your first week in your new role as supervisor, you met with Suzan to understand more about her performance. She stated, “I am a hard worker; however, I only was told what I was doing wrong. I am willing to learn. Can you help me become the best employee for Organization ABC? I want to succeed in this role.”As a supervisor, you know that you have various responsibilities. One of your responsibilities is to address performance deficiencies. Although Suzan was provided with a job description, which included detailed information about the critical nature of communication in her role, she needs additional support.create a plan, specific to Suzan’s needs, detailing how you will utilize the following to ensure improved performance:Observation and documentationUpdatesFeedbackResourcesReinforcementFor example, when thinking about observation and documentation, what might you do to keep track of Suzan’s performance? Why? When thinking about updates, how will you keep Suzan updated? Explain and justify your rationale for each of the five components and why you made the recommendations that you provided.
Michigan State University Performance Execution Paper
Mother Tongue by Amy Tan Essay
essay help online free Summary In her essay ‘Mother Tongue’, Amy Tan tries to use her personal experience to describe the importance of language in a society. In this analysis, the author compares perfect English language with ‘broken language’. Using English as an example, the author attempts to explain how language is important in communications. She says “…language is an essential key in enabling people to understand the definition of their identities”. In addition, the author says that she realized that language allows or authorizes individuals to participate effectively as members of a society. It is worth noting that Amy Tan is fond of language. For instance, she says that she has written a number of books in English and Chinese. However, she admits that she has never been eloquent or rhetoric when her mother is present. This is the main argument the author has put forward by demonstrating the importance of language in her life. In addition, she argues that communication is difficult without a good language. In actual sense, this essay is chiefly an analysis of personal views and perceptions of language. The author attempts to describe how language should be used and how people tend to use it in their day-to-day communication. She compares “standard English language” and “broken English language”. To develop her argument, the author has set the essay in the form of a memoir. For instance, she compares her oral use of language with her written language. Tan informs her readers that the presence of her mother in one of her lecturers made her notice some differences between her oral and written language. At this point in life, the author realized that she was not using the same language she had been using when communicating with her mother. Instead, she realized that she has been using “broken English” when communicating with her. Therefore, she started reflecting on her childhood and the role that the mother played in helping her shape her language and communication. Reflection From this essay, one notices the manner in which Tan attempts to present her argument. It is evident that Tan is attempting to demonstrate how learning English has an impact in her and her life. The author analyzes her childhood experience. From her analysis, it is evident that circumstances frequently forced her to translate Chinese into English when communicating with other people at school or in her neighbourhood. Get your 100% original paper on any topic done in as little as 3 hours Learn More She attempts to argue that it is due to her difficulties in communicating in the two languages that drove her to become a writer. It is also clear that her life as a child was difficult because she was supposed to use Chinese at home, but change to English when at school or when with her peers. Her main ideas are good examples of the real life experience in American communities, especially where language barriers are evident. Her use of personal experience is an important literal technique because it provides some sense of evidence and reality (Tan 1). In fact, the supporting content, which is particularly drawn from her life as a Chinese child growing up and relating with English children and teachers, provides some evidence that her narrative is convincing. In addition, it is also effective in presenting her ideas. For instance, she says, “I am not an English scholar. I cannot give you anything beyond my personal points of view…” (Tan 1). This statement makes the opening sentence in the essay. It seems to make the readers realize that the author will present her personal observations and experience. As such, the reader develops some interest in what the author has experienced in her life and what such experience could affect them. Secondly, Tan has presented her ideas that are based on common issues that everyone experiences or observes in nature, especially where immigrants are trying to fit into a new social environment defined by language barriers. I tend to agree with Amy Tan for a number of reasons. First, I have seen people going through the same processes when trying to fit into new communities. Their children normally face the pressure of learning and using two languages- the “mother tongue” and the language used in the new society (Tan 3). This issue is good but challenging. It provides children with an ability to learn and apply two or more languages at a time. In fact, it is worth noting that Amy Tan is presenting her ideas at a time when the issue of cultural diversity is common in the United States. America is a home to a large number of immigrants from all over the world. Therefore, the U.S. has become a culturally diverse society due to the presence of people from different ethnic backgrounds. In fact, the issue of Standard English versus “Broken English” is a contemporary issue, especially in schools, public places and neighbourhoods. Although people must communicate, language barrier is always a problem in most cases. Therefore, the argument by the author contributes to the issue of language barrier, which is a current topic of debate in America. We will write a custom Essay on Mother Tongue by Amy Tan specifically for you! Get your first paper with 15% OFF Learn More Works Cited Tan, Amy. Mother tongue. PDF file. Web.
Culture And Identity In Canadian Short Fiction
Canada is home to many immigrants from all over the world; this country has many ethnic groups, it is in close relation with the United States and with Europe as well, so it is obvious that identity and culture are crucial themes in politics and literature as well. These are manifold issues which are entwined with many other typically Canadian traits, such as humour, self-depreciation, homelessness and the conception of failure.  2I will present identity and culture, these unique characteristics of Canadian literature, throughout the works of Margaret Laurence, Margaret Atwood, Jack Hodgins, Mordecai Richler, Alice Munro, Rohinton Mistry, Tamás Dobozy and David Bezmozgis. At first, we should look at identity as something which is determined by the color of skin, cultural heritage, language and education. This means that one’s identity is determined by the outer world and not by the self. This concept is very well described in Margaret Laurence’s Rain Child. This short story also shows how preconceptions can affect your everyday life. This work shows a quite pessimistic attitude, for you one can not hide one’s identity, especially if it is represented by the color of one’s skin. It follows that your identity can be subjected to racism and discrimination. But even if other’s preconceptions are not meant to be offensive, they can be sources of misunderstanding. A good example is the following passage from the text: “I suppose I imagined she would pick up her own language easily, once she returned here, as though the knowledge of one’s family tongue was inherited.” Furthermore, “we are all so anxious that people should not think us different,” (Rain Child) for one’s different identity itself can establish mistrust. A good example for that is the part in which Dr. Quansah is talking about the difficulties of working together with other Africans in the laboratory. They do not trust him because he has changed during his stay in England. Again, it also exemplifies that the outer world can have a large impact on your behaviour and identity. Another typically Canadian trait pervades this short story, the trait of failure. The failure to assimilate, to find home and not to be totally different. The story ends with a decision on moving back to London but this is not promising because they do not feel at home there either. A slightly different situation might occur when one is not from a different country but belongs to a minority group. It is exemplified in the novella of Jack Hodgins’ Over Here in which Nettie Tremblay has a native heritage. It describes the attitude of the others that they do not want to reveal the truth about his origin, which is quite obvious for her skin’s color. Although people around her try to avoid the appearance of racism, children are more open about these issues and they often say things adults would not say. These things are often stereotypes which can be offensive to the minorities, like the narrator’s exclamation: “I bet you’ll have eighteen kids and some of them will die.” Of course stereotypes are not always in correspondence with reality. It is recognized by the young narrator too, but he is disappointed about it for he firmly believed in the romantic idea about mighty Indian warriors. “She wasn’t like an Indian at all, not the Indians we’d read about in books.” In consequence it can be attractive to belong to somewhere but try as he might, he can not change his identity. In this respect it also worth mentioning that one has to prove being worthy of being different. As the child put it: “She didn’t know how lucky she was” and “She could be descended from Big Bear. She could be Sitting Bull’s niece. But she didn’t deserve to know. Let her think she was just an ordinary girl who looked silly in glasses and stupid wearing lipstick.” The story has another implication, more precisely that she can try to disregard her difference but it does not result in the disappearance of the difference; others will notice it. As it could be seen, identity is largely determined by many factors, like cultural heritage. Margaret Atwood’s The Man from Mars elaborates on the line between cultural difference and crime. In this short story, a man from an Eastern country, probably from Vietnam,  comes to Canada and starts to follow Christine. At first his strange behaviour is accounted for his different culture. After a while it becomes suspicious for her that he follows her all the time and thinks he is her friend. Although she finds it weird but she persuades herself that he is just alone and feels lost in a totally different country. Later on it turns out that he followed other women as well, so the police deport him back to Vietnam. This man represents how odd can one be when one is in need of friends. He is desperately trying to find friends, which makes his strange behaviour even more strange. Although the appearance of this man opens up a new perspective for her. She starts to enquire about new cultures, reading articles about the war in Vietnam. Of course she does it for a different purpose, but the reader might think if she was better informed about foreign cultures it could not have happened. She would have realised that the strange behaviour of this man can not be accounted for his different background. The hidden moral of the story emphasizes the importance of knowing other cultures. Of course it works vice versa; had he learnt the normal behaviour patterns, he would not have been deported. Another short story on immigration shows the difference between Indian and Western cultures. Squatter, written by Rohinton Mistry, entwines humour with self reflection. Depicts how people from eastern countries aspire for the material wealth of the western countries, such as Canada. It also shows the Indian spiritual attitude towards material interest. “I’m a travel agent, that my interest is to convince them to travel. Instead, I tell them: don’t give up, God is great, stay and try again. It’s bad for my profits but gives me a different, a spiritual kind of satisfaction when I succeed.” This attitude shows their respect for spiritualism and benevolence. Meanwhile, it is a self reflection on Canadian or rather on Western “materialism” with the eyes of a different nation. Of course from the point of culture it is more important to raise these questions: To what extent can someone “master” a culture? Is total assimilation possible? The story says it is not possible to completely change one’s identity. It presents this theme in a rather humorous way but the moral is very serious. The protagonist of the story expected too much from himself, so he was bound to fail. The absurdity of this mission caused constipation, but not just in the literal sense. It represents how his life got stuck, got fired and had to move back to India. He could not succeed in life; he could not reach the “Canadian Dream.” There is another important topic which is touched by the author; racism and xenophobia. Even the slightest differences can trigger hostility towards strangers. This is well exemplified, again in a hilarious way, by the following passage: “But there was not much he could keep secret about his ways. The world of washrooms is private and at the same time very public. The absence of feet below the stall door, the smell of faeces, the rustle of paper, glimpses caught through the narrow crack between stall door and jamb-all these added up to only one thing: a foreign presence in the stall, not doing things in the conventional way. And if the one outside could receive the fetor of Sarosh’s business wafting through the door, poor unhappy Sarosh too could detect something malodorous in the air: the presence of xenophobia and hostility.” This novella too, just like Over Here, shows the “polite” racism, that is, how government differentiates between people with diverse ethnic origin. “If you ask me, mosaic and melting pot are both nonsense, and ethnic is the polite way of saying bloody foreigner.” So far, identity was something that separated people from each other. In Tamás Dobozy’s Four Uncles it is establishing connection. The four uncles do not want to assimilate. They are simple political refugees escaping from the communist regime. They keep old Hungarian mentality and it cuts them off from the outward world even from their own families. They fail to realize that they can not continue their previous lifestyle which leads to tension throughout the story. In general, the message of Dobozy’s stories is that you can’t find home; home is something you create.  He presents another aspect of culture, namely its openness towards other cultures. It is shown how the old Hungarian immigrant dislikes the different ethnic lovers of the girl. They make another mistake; they expect their surroundings to accommodate to them. They try to shape their milieu by writing offensive articles to a newspaper, which can be quite repulsive for the open-minded Canadians. In David Bezmozgis’ The Second Strongest Man Latvians emigrate from under Soviet rule. Their escape is not a solution, since they can not forget the old fear of being caught by the KGB. This world is a different world, they have to face different difficulties, and they have to struggle to earn a living. They still see how much they have to toil just to somehow make ends meet. This is made obvious in the discussion with the Soviet friends: ” – Don’t be fooled Grisha. I often think of going back. Are you insane? Look at what you have. Take a walk outside. I saw beggars on the street wearing Levi’s jeans and Adidas running shoes. Three days out of five I’m afraid I’ll join them. Roman, come on, I’ve known you for thirty years. You don’t have to lie on my account. I’m not lying. Every day is a struggle. Look. I’m not blind. I see your car. I see your apartment. I see how you struggle. Believe me, your worst day is better than my best.” In this short passage almost every hardship on both sides are presented. Of course it has not been mentioned yet, that identity and culture can be disregarded. In the work of Mordecai Richler, Some Grist for Mervyn’s Mill, the Jewish origin is presented but not emphasized. This implicates that culture and identity have no role in real life either. These do not make the essence of the man different just the formalities are affected by them. As we could see, identity and culture is a prominent part of Canadian literature but they are perceived differently by different people. These perceptions include the role of identity and culture as connection, barrier, or as a simple formality.
UCSD Communication Skills Project Paper
UCSD Communication Skills Project Paper.
InstructionsThe Communication Skills Project is a written assignment that asks you to write about a problem you are having in communication with another person in your life. It can be a large problem or a small one. Read through the instructions on the assignment sheet below. I have also included a Communication Skills Project student sample below, which should give you a good idea what I am looking for. This assignment asks you to analyze one aspect of the communication skills you have learned this semester. Please follow the steps below. See the sample for an idea how long and how detailed your answers should be.Communication Skills ProjectChoose one problem that you currently have with communication with one person in your life.The Problem1. Who the person is you have chosen?just the name goes here2. Briefly describe your relationship with that personYou have two questions to answer here: How do you know them? What is your relationship like?3. Describe (with examples) the communication problem you are having with that person.4. Write out a sample dialogue, a typical conversation you have had with that person that illustrates the problem you are having.it doesn’t have to be an actual word for word conversation. Just give an example of what a typical conversation that illustrates the problem would sound likename statement________: ______________________________________________________________________: ______________________________________________________________Etc.5. Choose one communication topic from this class that relates to the problem you are having and list it here.For example, it could be one of the following topics: (please choose only one).distorted self conceptself fulfilling prophecyperception checkingdifference between hearing and listeningwhy humans are poor listenerstypes of nonlisteningSelf DisclosureKnapp’s Stages of Relationship DevelopmentJohari WindowCommunication climateConfirming and disconfirming communicationDefensivenessDefense mechanismsConflict styles6. Relate that topic (the same one listed in #5) to the communication problem you have described in #3.in this section, you want to show me that you know that topic from class and what it means. You also need to show how it relates to your own experience7. How could the problem be improved?What can YOU do to help solve the problem, even if it is not you that is primarily at fault? It can be something you have learned in class, or an idea you have the might work. Don’t tell me what the other person should do, like “Bob needs to stop being a jerk.” This isn’t Bob’s paper. It is true that he is being a jerk, but what can you do to facilitate a better relationship? In an extreme case, the only thing you might be able to do is leave the relationship.8. Write out a sample dialogue, how the conversation might go in its improved form.name statement________: ______________________________________________________________________: ______________________________________________________________Student SampleThe Problem1. Who the person is you have chosen?Bob Cooke2. Briefly describe your relationship with that personHow do you know them? What is your relationship like?Bob is my brother-in-law. He has been married to my sister for the past 17 years. We have a cold and distant relationship.3. Describe (with examples) the communication problem you are having with that person.The problem I am having is that Bob does not seem to want to talk to me. I try to talk to him and he is busy, makes excuses in order to avoid me, walks away or simply ignores me. For example, when I was at his house for dinner last Sunday, I tried to talk to him and he told me he was busy, walked into the garage and started working on his car. He closed the door when I tried to follow him in there.4. Write out a sample dialogue, a typical conversation you have had with that person that illustrates the problem you are having.Nancy: Hey Bob, it’s great to see you! How are things going?Bob: I’m doing fine. I’m actually really busy right now.Nancy: What are you up to?Bob: I’m working on my car project. I don’t have time to talkNancy: But I haven’t seen you in a while and I just want to catch upBob: I have to go.Nancy: But Bob, I really want to talk to youBob: Why don’t you help your sister in the kitchen? I’m going in the garage Nancy: Can I come with you?Bob: (walks into the garage and slams the door)5. Choose ONE communication topic from this class that relates to the problem you are having.Self Disclosure6. Relate that topic (the same one listed in #5) to the communication problem you have described in #3.I chose self disclosure because I believe this topic from class relates to the problem I am having. Self Disclosure is the process of revealing personal information about yourself. One of the characteristics of self disclosure is that it is necessary for relationship growth. I feel like my relationship with Bob is cold and distant because he is uncomfortable with self disclosure. We also learned in class that unbalanced self disclosure can make one partner in the relationship uncomfortable. I certainly have felt uncomfortable in the relationship due to Bob’s lack of self disclosure.7. How could the problem be improved? (what can YOU do to help solve the problem, even if it is not you that is primarily at fault).I think I may be approaching Bob at a bad time. I should ask him to go out for a beer with me on a day of his choosing so it is a time when he is not busy working on his car. I can also ask my sister if she knows what I might have done to cause Bob to want to avoid me. If the problem is that Bob is uncomfortable with self disclosure, I should certainly respect his feelings. I can also gradually self disclose a little bit about myself. Since self disclosure is reciprocal, Bob may also begin to self disclose a little bit also.8. Write out a sample dialogue, how the conversation might go in its improved form.Nancy: Hey, Bob, Its great to see you! How’s it going?Bob: I’m fine. I’m actually busy right nowNancy: Oh, well in that case, maybe we can chat later in the weekBob: I guess that would be alrightNancy: What evening works best for you?Bob: Well, Heather works late on Thursdays, so that is probably bestNancy: That works great for me. I’ll meet you at Hooley’s around 6:00 and I’ll buy you a beerBob: Ok, I will see you then.Nancy: I’m looking forward to hearing more about your car project.Communication Skills Project RubricCommunication Skills Project RubricCriteriaRatingsPtsThis criterion is linked to a Learning OutcomeDescription of Problem5.0 ptsExcellent DescriptionDescription includes detail and at least one example3.0 ptsGood DescriptionDetailed description, but no example is included2.0 ptsDescription Needs WorkDetailed description, but no example is included0.0 ptsNo DescriptionDescription is missing5.0 ptsThis criterion is linked to a Learning OutcomeRelate Class Topic To Problem5.0 ptsExcellent AnalysisDescription is thoughtful and shows the student understands the class topic3.0 ptsGood AnalysisSome thoughtful analysis here, but link to class topic or the topic itself could be more clear.2.0 ptsAnalysis Needs WorkSome thought here, but analysis is lacking0.0 ptsNo AnalysisRelating class topic to problem is missing5.0 ptsThis criterion is linked to a Learning OutcomeDialogues5.0 ptsExcellent DialoguesIncludes two dialogues that are long enough to illustrate the problem3.0 ptsGood DialoguesTwo dialogues are included but they are not long enough2.0 ptsDialogues need workOne dialogue is present, but one is missing0.0 ptsNo DialoguesDialogues are missing5.0 ptsThis criterion is linked to a Learning OutcomeHow to Improve5.0 ptsExcellent SuggestionsSuggestion for improvement detailed, plausible and makes improvement the responsibility of the student3.0 ptsGood SuggestionGood suggestion, but it is either not plausible or likely won’t solve the problem2.0 ptsSuggestion Needs WorkOffered a suggestion, but put the suggestion on the other party0.0 ptsNo Suggestion for improvementSuggestion for improvement is missing5.0 ptsThis criterion is linked to a Learning OutcomeWriting Style5.0 ptsExcellent Writing StyleYour essay has few or no typos or other writing errors.4.0 ptsGood Writing StyleYour writing is good, but your essay includes either several typos, spelling errors, or minor grammatical problems.3.0 ptsWriting Style Could Be ImprovedYour essay contains errors with things like run on sentences or incomplete sentences, or problems matching up singular and plural or past and present.2.0 ptsWriting Style Needs WorkWriting needs significant improvement. I had trouble following your writing or figuring out what you mean. Seek tutoring in the Writing Center for help.5.0 ptsTotal Points: 25.0
UCSD Communication Skills Project Paper