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Module 8 Knowledge Check online-course-icons_icon-learning objectives.png Purpose This quiz provides you with an opportunity to monitor your learning progress Essay

Module 8 Knowledge Check
online-course-icons_icon-learning objectives.png Purpose
This quiz provides you with an opportunity to monitor your learning progress and to assess your understanding of module concepts.

Directions
There are 7 questions in this knowledge check.
You can attempt the knowledge check multiple times.
You have 30 minutes for each attempt.
The highest score will be included in your course grade.
Submission
Complete your Knowledge Check by Sunday 11:59 p.m. US Eastern Time.

Grading

Note: this is a timed quiz. You may check the remaining time you have at any point while taking the quiz by pressing the keyboard combination SHIFT, ALT, and T… Again: SHIFT, ALT, and T…

Flag question: Question 1
Question 11 pts
You are in a disagreement with a group member about what is the best way to structure a meeting about an upcoming decision. What type of conflict are you in?

Group of answer choices

Relational Conflict

Process Conflict

Situational Conflict

Task Conflict

Flag question: Question 2
Question 21 pts
You and your colleagues disagree on what is the work ahead, but you are having a cordial conversation. What type of conflict are you in?
Group of answer choices

Relational Conflict

Process Conflict

Situational Conflict

Task Conflict

Flag question: Question 3
Question 31 pts
You decide you cannot take it anymore. The conflict in the group is too much. You are going to take action. You decide are going to use a destructive, but active form of conflict resolution you will use which response type below?
Group of answer choices

Exit

Loyalty

Voice

Neglect

Flag question: Question 4
Question 41 pts
The group is not working together well and there is a lot of personal disagreement. You decide you want to use an active and constructive form of conflict resolution, you will which response type below?
Group of answer choices

Exit

Loyalty

Voice

Neglect

Flag question: Question 5
Question 51 pts
The Abilene Paradox is a good case of which of the following concepts?
Group of answer choices

Groupthink

Conflict Avoidance

Polarization

Conflict Management

Common Knowledge Effect

Flag question: Question 6
Question 61 pts
Your group is very good at changing when you get asked to adjust to shifting expectations. One might say your group has good:
Group of answer choices

Groupthink

Conflict Avoidance

Absorptive Capacity

Polarization

Adaptive Capacity

Flag question: Question 7
Question 75 pts
Match the correct type of power to what that power is based on:
Group of answer choices
Legitimate Power

[ Choose ]
Coercive Power

[ Choose ]
Expert Power

[ Choose ]
Informational Power

[ Choose ]
Network Power

[ Choose ]

Module 8: Groups – Collaboration and Conflict
Overview
This module will continue the discussion of group interaction with a focus on collaboration and conflict. The module provides background on the benefits of collaboration and how to drive collaboration amongst a group. Additionally, this module explores the challenges inherent in collaborative settings, such as groupthink and conflict.

Learning Objectives
Upon successful completion of this module, you will be able to:

Summarize the role of collaboration in groups.
Analyze the impact of power in decision-making processes.
Describe the challenges and risks of groupthink.
Compare tactics for managing conflict.
Analyze effective collaboration techniques within a current work or school situation.
Key Concepts
This module focuses on the following major topics:

Collaboration
Group Decision-Making
The Role of Power
Group Pressures
Managing Conflict
Summary of Module Learning Activities
This section outlines the activities that you will complete in this module. It is recommended that you complete the readings in the module prior to submitting the assignments.

Read
Bolino, M. C., Kacmar, K. M., Turnley, W. H.,

Project 4

Below are the questions. Here is the github link for the similar assignment ypu can take a reference from this.
https://github.com/nurfnick/Discrete_Math/blob/mas…
Proper Explanation for the follow questions. Consider a simulation of 10 events with 20 possible outcomes.
(a) How many outcomes were possible in your simulation if it is considered a sequence in that particular order?
(b) How many outcomes were possible in your simulation if order did not matter?

(c) How many outcomes were possible if you were not allowed to select an item multiple times.. Give

two answers, with order mattering and not.
(d) What is the coefficent of the 5th order of (x − 3)9

?
2. Be sure to comment on the following:
(a) Describe your findings in words.
(b) If you were unable to code something discuss what the difficulty was and why doing it by hand

was easier.
(c) Why are all these outcomes different?

The first report will be graded by the following criteria:

ˆ Report Style – 5 points.
Your report contains a title, author’s name, class it is for, and instructor’s

name.

ˆ Clean Code- 5
points. Functions and variables are defined with descriptive names. Code can be

interpreted with minimal effort.

ˆ Counting – 5 points.
Counting is computed using computer language with explanations given as to

why each formula is appropriate.

ˆ Coefficient -5 points.
Coefficient is computed using the binomial theorem.

ˆ Writing Quality – 5 point.
The paper is readable, clearly written and contains a single voice. There

are few, if any, grammatical or spelling errors and they do not interfere with the clarity of the paper.

Health

Module 8 Knowledge Check online-course-icons_icon-learning objectives.png Purpose This quiz provides you with an opportunity to monitor your learning progress Essay identify and define standards of good customer service.
customer service deliverable1 standards for customer serviceScenario
You have recently been hired as the new Customer Service Manager for a small recreational vehicle dealership. The dealership prides itself on word-of-mouth marketing and being “family” orientated. As the new Customer Service Manager, your role is to oversee a new initiative for building the customer service database through a new customer relationship program.
Instructions
You have been asked by leadership to create a report outlining the new customer relationship program for the dealership. With customer satisfaction being the primary goal for repeat business, you have been tasked with addressing the following in your report:
Define a Standard of Customer Service for the RV dealership.
Evaluate the five needs of customers (service, price, quality, action, and appreciation) and their significance to the dealership’s customer service standards.
Analyze techniques for exceeding customers’ expectations and detail how each technique could be used in the dealership’s Standards of Customer Service initiative.

Info Systems Analysis and Design

Info Systems Analysis and Design.

Informatics nurses (INs) and informatics nurse specialists (INSs) apply informatics knowledge and skills in the areas of a system development life cycle (SDLC). Graduate-level INSs are particularly well prepared for planning the process for an SDLC. They have the knowledge, skills, and competencies to effectively assume the role of project manager by facilitating interprofessional communication, managing change, and coordinating the process of implementation. Whether the project is small (e.g., departmental) or very large (e.g., system-wide), INSs are central to the success of a health information system project.

Careful planning is involved using project management techniques, such as a task/timeline for all phases of an SDLC using a Gantt chart format. Scenario: You recently earned your master’s degree in nursing informatics and have been hired as an informatics nurse specialist at a midsize rural hospital. Diabetes and high blood pressure are growing public health problems in underserved populations living in excess of 45 minutes from the hospital. Much of the population does not have access to the internet. In an effort to improve access to healthcare services and increase patient accountability in patient-physician interactions, your organization is considering the integration of a telehealth program. Your hospital currently has a modern EHR in place that allows integration across ambulatory care offices associated with the organization. As the team lead, you have been asked to identify a telehealth system that addresses the needs of your community and is compatible with your hospital’s current system. You must deliver a Gantt chart to your hospital executive leadership that arranges all the major subtasks in each of the five major phases of your SDLC (i.e., planning, analysis, design/development, implementation, and evaluation). You must complete your Gantt chart using the Microsoft Visio software or an equivalent drawing tool.

Instructions for using Microsoft Visio are provided in the virtual lab within your course. (See the “Gantt Chart in Microsoft Visio Training” web link for details.)

If you are using a different diagramming tool, you will need to find and use instructions for the tool you select. You will also present your approach to planning the SDLC to your hospital executive leadership. A. Create a Gantt chart outlining the full SDLC of the integration of your hospital’s new telehealth system that includes each of the following: • five phases of an SDLC • five major sub-tasks within each phase of the SDLC • specific start dates, finish dates, and task durations for each subtask • designated resource name • task dependencies indicated with arrows • one milestone event in each phase of an SDLC.

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Business Question

Week 9: Negotiation Contracts
Hello Team,One type of negotiation dealing is with contracts. While some verbal contracts can be upheld in the court of law, it is imperative to have a written contract, as well. Having a written contract details the specifics of the “deal” and is basically a verbal contract on paper. Contracts should be written as if it were a recipe. Leaving out key items could create a loophole, in the contract, which could later cause some issues.
For this assignment, you are asked to write a five page paper is to develop a contract based on a scenario you have created (the title and reference page will not count towards page count). Please ensure that you address each of the following sections. Each section will need to be labeled with the use of subtitles. You will need to be thorough in detailing your negotiation contract as well as describing the scenario you have created. The scenario that you create will need to be one that is specific and/or an unusual circumstance (be creative).
Below are the subtitles you can use; however, please note that you can change the name of the subtitles based on your scenario.
IntroductionDefine contracts and the importance of contracts

Specific circumstancesWhat is the scenario you have created for this assignment?

Importance of addressing other’s needsBe clear when identifying the needs of both parties

PreconditionsExplain any prerequisites that are imperative prior to moving forward with the development of the contract.

ContractDiscuss the details of the contract, in full.

Conclusion
Be sure to support and justify your positions and conclusions with references to relevant library resources or reputable sources outside of the library. All written assignments should follow APA requirements.
The inclusion of your textbook and two outside references (a total of three sources), retrieved from the university library, is required for the completion of this paper.
Assignment: Negotiation Contracts Objective: For this assignment, you are asked to write a five page paper is to develop a contract based on a scenario you have created (the title and reference page will not count towards page count). Please ensure that you address each of the following sections. Each section will need to be labeled with the use of subtitles. You will need to be thorough in detailing your negotiation contract as well as describing the scenario you have created. The scenario that you create will need to be one that is specific and/or an unusual circumstance (be creative).Below are the subtitles you can use; however, please note that you can change the name of the subtitles based on your scenario.1. Introductiona. Define contracts and the importance of contracts2. Specific circumstancesa. What is the scenario you have created for this assignment?3. Importance of addressing other’s needsa. Be clear when identifying the needs of both parties4. Preconditionsa. Explain any prerequisites that are imperative prior to moving forward with the development of the contract.5. Contracta. Discuss the details of the contract, in full.6. ConclusionBe sure to support and justify your positions and conclusions with references to relevant library resources or reputable sources outside of the library. All written assignments should follow APA requirements.The inclusion of your textbook and three outside references (a total of four sources), retrieved from the university library, is required for the completion of this paper.Content and Development14 Points PossiblePoints PossiblePoints EarnedCommentsMet minimum page count five pages2 Included adequate introduction2 Identified specific circumstances detailing the scenario created2 Identified importance of addressing other’s needs2 Described the preconditions that may be considered as prerequisites2 Effectively discussed the contract in full2 Adequate conclusion included2 Mechanics6 Points PossiblePoints PossiblePoints EarnedCommentsPaper meets APA guidelines to include in-text citations, double-spacing, and reference page2 Used textbook three outside sources2 Rules of grammar, usage and punctuation are followed.1 Spelling is correct.1 Total Points200Submitted on Time?Date Due and Date Submitted:7/29/16 Yes! Full CreditAdjusted Points0Comments:

Florida Power & Light (FPL)

Florida Power & Light (FPL).

 Identify its market structure. Discuss how this company has used entry barriers to assist and their their growth. Also, describe something unique or interesting fact about the company and why they are successful or not within the market structure. Guidelines: a)Max 500 words b)Use economic terms about the structure c)Use stats/fact d)APA references

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