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How could the “Big Five” model be used to understand the character’s personality?

How could the “Big Five” model be used to understand the character’s personality?. I need help with a Writing question. All explanations and answers will be used to help me learn.

Psychologists have identified five main personality traits, often called the “Big Five” or the five-trait model. Think about the “Big Five” personality traits we studied in class. Then select a real or fictional character from literature, film, television, or public life. How could the “Big Five” model be used to understand the character’s personality?
In a multi-paragraph essay, At least 500 words APA format explain what is meant by a “personality trait” according to the “Big Five” model, define each of the “Big Five” traits, and describe the character’s personality using the “Big Five” traits. For each trait, be sure to provide evidence from the character’s thoughts, emotions, and behavior. Include details from class materials, readings, and research on personality to support your discussion.
How could the “Big Five” model be used to understand the character’s personality?

Slopes of The Line Representation Lab Report.

lab report To do listPartAPart A plot data and graph, no need to add the data to the assignmentUse linear regression on the data showing slope, y-intercept and uncertainties of both. Don’t forget to calculate the resistance and uncertainty of it.Compare this data to the labelled resistance find the discrepancy and tolerance making sure it agrees.Here we will discuss what results you got from the prior data, as knowing what to do with the information given in a line equation often is more important than getting said equation. You must post before you can see what others have said, feel free to comment on what others have done too. 1. What does the slope of the line represent?2. Your y-intercept should be zero, even though the value may not be zero due to the randomness of uncertainty with each data point. What argument can you make that in an ideal world the y-intercept would be zero?3. Your data should be in a straight line, explain what would change if the resistor was larger than the one used.4. Before you go onto the next part make a prediction to what the lamp will look like, use what you know from the first lab as a clue to the behavior of a lamp.PartBPart B plot data and graph, no need to add data to the assignmentThis discussion involves what you did with the lamp, since there really wasn’t much that you did with that section this will be graded as part of the assignment. Answer to the best of your ability you will be graded based on how reasonable your answers are, remember it always helps to write an extra sentence to explain why you’re giving the answer that you’re doing. You may notice that the lamp’s curve seemed to flatten out, what does that tell us about the lamp’s resistance?How does current change compared to voltage as the voltage increases?How does the slope of curve change as the absolute value of voltage increases?As the light bulb gets bright presumably the filament that makes the light gets hotter, what does this say about how the temperature and resistance are related?
Slopes of The Line Representation Lab Report

College of San Mateo Poverty Yearly Census Bureau Report Questions.

1.The author believes that the yearly Census Bureau report on povertyGroup of answer choicesis good because it keeps poverty in the public eye.helps the government determine what is needed for the poor.desensitizes the public to the poor by reducing poverty to a good because it puts a human face on poverty.2.As the media has grown in popularity, the number of companies controlling the media has also grown.Group of answer choicesTrueFalse3.According to the author, the media convinces us to fear being victimized by those less affluent than ourselves.Group of answer choicesTrueFalse4.The author argues that the mediaGroup of answer choicesteaches us to ignore the crimes of corporate America.All of the above.teaches the middle classes to blame blue collar workers for declining economic security.teaches the middle/upper classes to fear African Americans and Latinos.5.Does the current president and his administration hold negative opinions about the poor, working class, and people of color (those not of European decent)?YesNoList three examples of sentences, policies or behavior that support your point.1.2.3.
College of San Mateo Poverty Yearly Census Bureau Report Questions


You continue now with the Body of the outline:
II. First Section – with details from the film – to support the
thesis. Discusses how integrity and honor are shown in the sheriff and the lack
of it are depicted by the bad guys featured in the film.
III. Second Section – with details from the film – to support
the thesis. Discusses how time is used throughout the film. The climactic scene
is shot in real time, and the clock is symbolic in the movie. Time shows the
context for the conflict between good integrity and evil.
IV. Third Section – with details from the film – to support the
thesis. Discusses the characterization of the town: combination of positive and
negative, good and bad, while offering examples of characters in the movie and
their behavior. Some characters symbolically reveal cowardice while others such
as the sheriff show honor.
Conclusion – Wraps everything up by referring back to thesis and
supporting examples. Clinch with a closing quote.
this is what the outline need be like (Write
a research paper that analyzes the person’s importance to the Humanities
in the historical and cultural context in which the work appears.  Discuss
the struggles that the individual faced and mention what level of acclaim this
person achieved within his or her lifetime. Describe the contributions this
person made to his or her field and explain why this person is worth studying
today. Identify and describe at least two to three major contributions of this
person. If the person is a sculptor, writer, or architect, describe two to
three of his or her works. If the person is a scientist be sure to discuss two
to three contributions or discoveries made by the individual)


FIN 575 University of Phoenix Starbucks Financial Ratio Analysis

FIN 575 University of Phoenix Starbucks Financial Ratio Analysis.

The purpose of this assignment is for students to analyze statements of a publicly traded company to provide an opinion of the company’s financial condition using selected financial ratios. Assignment Steps:Use the financial statements of the publicly traded company you choose in week one.Analyze the financial ratios of the identified publicly traded company in a minimum 1,400 words including the following:Provide an opinion of the company’s financial condition using selected financial ratios calculated below.Explain the uses for each of the three classifications of ratios: liquidity, solvency, and profitability.Calculate the current ratio, profit margin, and after tax ROE for the company you chose, and then explain whether these ratios are favorable or unfavorable.Display your calculations.Cite a minimum of one peer reviewed reference from the University Library. Format assignment consistent with APA guidelines.
FIN 575 University of Phoenix Starbucks Financial Ratio Analysis

Homework about the core job dimensions

term paper help Homework about the core job dimensions. I’m studying for my Business class and need an explanation.

Describe a job you have/had or a family member has in one page or less by explaining:
+ the degree that the job has each of the core job dimensions in the job characteristics model ( MAKE SURE YOU MENTION HOW THE JOB HAS HIGH, MEDIUM, OR LOW LEVELS OF ALL 5 OF THE CORE JOB DIMENSIONS AND GIVE AN EXAMPLE)
+ how the core job dimensions of that job influence psychological states and personal/work outcomes
Homework about the core job dimensions

The Impeachment Of President Bill Clinton

In 1992, Bill Clinton became the 42nd president of the United States, defeating George Bush. Bill Clinton was the first President born after World War II and the youngest since John F. Kennedy. He is the second president in United States history to be impeached. His impeachment was the consequence of his indiscretions. The impeachment hearing and all the evidence was publicized and often imitated to make fun, but his impeachment was no laughing matter. President Clinton had serious allegations against him that were continuously denied until the evidence was too incriminating that he could no longer cover the truth. Bill Clinton was born in Hope, Arkansas in 1946. While attending high school he traveled to Washington D.C. with the Boys Nation to attend a leadership conference. He and others in the group were invited to White House. During his visit he shook hands with President John F. Kennedy, an event that became one of the most memorable of his youth and which sparked an early interest in entering politics. Clinton attended Georgetown University, earning a degree in International Affairs. He then attended Oxford University to study Government and later onto Yale Law School. He met his wife, Hillary, during this time. In 1972, they both worked for presidential candidate, George McGovern. After completing law school he returned to his home, Arkansas, to teach law at the University of Arkansas. During this time he was contemplating his political career. In 1974, he ran for U.S. Congress but lost in a close race. In 1976, he became the Attorney General of Arkansas. He proceeded to become the youngest Governor in the U.S. and then served as the Chairman of the National Governors’ Association. Clinton continued his political career and in the 1991-1992 presidential election he became President of the United States. He defeated the allegations of marital infidelity, pot smoking, and draft dodging but the turmoil was just beginning. Widely considered the most investigated President ever, the Clinton administration had been dogged by controversy from the very beginning. Shortly after Clinton was elected president, more allegations began to surface. The first major Clinton scandal involved the White House travel office and came to be popularly known as “Travelgate”. Whitewater began back in 1978 when Bill and Hillary Clinton along with two Arkansas acquaintances, James B. and Susan McDougal, borrowed $203,000 to purchase 220 acres of riverfront land in Arkansas’ Ozark Mountains, then formed the Whitewater Development Corporation with the intention of building vacation homes (History Place, 2000). In 1982, McDougal purchased Madison Guaranty, a small saving and loan company that was shut down in 1989 after several failed loans. In 1992, the Federal Resolution Trust Corporation, during its investigation into the causes of its failure, named both Bill and Hillary Clinton as “potential beneficiaries” of alleged illegal activities at Madison Guaranty. A referral was then sent to the U.S. Justice Department (History Place, 2000). There was said to be illegal dealings and but by late 1997, the Whitewater investigation came to a close. The Office of Independent Counsel failed to produce the necessary “substantial and credible” evidence of an impeachable offense that would justify referring the matter to Congress for further action (Linder, 2005). After this investigation, Clinton personal affairs were being watched closely by Kenneth W. Starr, a former Justice Department official in the Reagan administration, and federal appeals court judge and solicitor general in the Bush administration. He began investigating the Clinton’s to matters that were personal unrelated to the Whitehouse-Travelgate case. The second allegation began to surface, the Paula Jones case. Paula was a former Arkansas state employee. In 1994, Paula alleged that in 1991, she was summoned by Clinton’s bodyguard to go his hotel room. She claimed that Clinton committed sexual harassment by dropping his trousers in a Little Rock hotel room and asking her to perform a sex act. She filed a civil lawsuit against the President in federal district court in Arkansas, seeking $700,000 in damages along with a personal apology from Clinton (History Place, 2000). When the alleged event occurred Clinton was not yet the president but when the allegations were made his lawyers advised him to postpone the case. Clinton’s plan to postpone the case didn’t last long before the case reached the United States Supreme Court. For the first time in U.S. history, a sitting President was subjected to a civil lawsuit for actions that occurred before he became President (History Place, 2000). During the Paula Jones controversy Clinton gets involved with Monica Lewinsky. Monica Lewinsky was an intern that came to work at the White house in 1995. During her internship she was assigned to the West Wing of the White House and met Clinton. This was the start of there sexual encounters and secret meetings. She was transferred to the Pentagon and became friends with Linda Tripp. Linda Tripp, a Defense Department employee and friend of Monica Lewinsky. Lewinsky confided in Tripp and began telling her stories about the affair that she had with Clinton. Tripp began secretly tape-recording her conversations with Lewinsky, which included discussions of Lewinsky’s affair with Clinton. Tripp began to share information with Jones’s lawyers, and Starr. These findings were building a strong case against Clinton. The Supreme Court ruled 9-0 on May, 27 1997 for the Jones case and it proceeded. Jones’s legal team was in search of more ‘dirt’ on Clinton. The information from Tripp was just the break that they needed to proceed towards the impeachment of Clinton. Clinton found out that Lewinsky was on the list of witnesses in the Jones case. A close friend on Clinton’s, Vernon Jordan, assisted Lewinsky in finding another job and also found her a lawyer. The lawyer provided help with an affidavit in the Jones case in which she would deny having a sexual relationship with the President. In 1998, Clinton testified in the Jones case. He was caught off guard because for the first time he was questioned about his sexual relations with Monica Lewinsky. Clinton denied under oath having any sexual relations with Lewinsky. Clinton’s denials would be used as the basis of an article of impeachment. Internet sites, news reporters, and magazines began to publically reveal the Lewinsky affair for the first time. Clinton continued to deny the allegations. He made a televised appearance to attempt to end the speculation. Clinton stated, “But I want to say one thing to the American people. I want you to listen to me. I’m going to say this again: I did not have sexual relations with that woman, Miss Lewinsky. I never told anybody to lie, not a single time — never. These allegations are false. And I need to go back to work for the American people” (History Place, 2000). This was his first speech but not his last he continued to deny the existence of the relationship. In April 1998, the Paula Jones sexual harassment case was dismissed. It was dismissed on the grounds that the alleged act was not considered sexual harassment under federal law. Starr and his team were still in pursuit of Clinton. Lewinsky declined to testify against Clinton until July. She hired lawyers and met with Starr’s staff for the first time. She presented the details of her relationship with Clinton. Starr granted her immunity. Lewinsky also turned over a dress that was stained with semen, the DNA from which proved that Clinton and Lewinsky had been intimate. The next day, Clinton, whom Starr had subpoenaed to come before the grand jury, agreed to appear (Greenburg, 2003). She testified before Starr’s federal grand jury. She gave explicit details about the sexual encounters but also told the jury that no one told her to lie or offered her a job in lieu of not telling. In August 1998, Clinton testified and admitted the affair with Lewinsky but continued to deny the Jones’s allegations. He also gave a televised apology for the relationship with Lewinsky that he described as, wrong. Clinton thus became the first President ever to testify in a grand jury criminal investigation concerning his own actions. Some thought his apology was enough but others thought it was inadequate. Clinton’s testimony would later be used as the basis of an article of impeachment. In September, Starr charged Clinton with impeachable offenses including perjury, obstruction of justice, and witness tampering. Starr disclosed the information to the public and America was flooded with explicit details. President Clinton was in jeopardy of loosing his position in office, something that he worked so hard for. The public began to make mockery of the acts, especially Clinton. The press had called on Clinton to resign and others were deeply concerned about the impact on the nation. In October 1998, the impeachment hearing began. The Democrats, in defense of Clinton, produced an array of scholars asserting that the charges against Clinton did not rise to the level of “high Crimes and Misdemeanors” mentioned, but not specifically defined, in the U.S. Constitution as grounds for impeachment, and therefore did not warrant removal of the President from office (History Place, 2000). Clinton was given 81 written questions that asked him to admit or deny allegations in Starr’s report. His answers to the questions will be basis of an article of impeachment. In December 1998, the Judiciary Committee voted mainly along party lines to approve the first three articles of impeachment, accusing Clinton of committing perjury before Starr’s grand jury and in the Jones case, and with obstruction of justice in the Jones case. The next day, the fourth article was approved, accusing Clinton of making false statements in his answers to the 81 written questions (History Place, 2000). Most people in America did not approve of an impeachment. Democrats wanted an alternative or a possibly reprimand but the majority wanted him to stay in the office. During this time Clinton had ordered military strike against Iraq because Iraqi leader did not comply with U.N. weapons inspection. Some say that his action was an attempt to prolong the impeachment but others say such allegations are absurd. The impeachment proceedings were delayed twenty-four hours. On December 19, 1998, President Clinton fate was decided before the full House of Representatives. They voted on the four articles on impeachment: Article 1- perjury before Independent Counsel Ken Starr’s grand jury, Article 2- perjury in the Paula Jones civil case, Article 3- obstruction of justice related to the Jones case, Article 4- abuse of power by making perjurious statements to Congress in his answers to the 81 questions posed by the Judiciary Committee. The Republican-controlled House of Representatives brought two articles of impeachment against President Bill Clinton, charging him with perjury and obstruction of justice (Greenburg, 2003). The impeachment trial began January 7, 1999. Although this was the second impeachment trial in U.S. history, it would possible be the first for a president to be removed from office. On February 12, 1999, as the whole world watched as Senate voted. On Article 1, the charge of perjury, 55 senators, including 10 Republicans and all 45 Democrats voted not guilty. On Article 3, obstruction of justice, the Senate split evenly, 50 for and 50 against the President (History Place, 2000). A two-thirds majority was needed as stated by the Constitution. President Clinton was found not guilty on both charges and was allowed to serve the reminder of his term in office. President Clinton concludes by saying, ”Now that the Senate has fulfilled its constitutional responsibility, bringing this process to a conclusion, I want to say again to the American people how profoundly sorry I am for what I said and did to trigger these events and the great burden they have imposed on the Congress and on the American people” (History Place, 2000). The allegations that led to the impeachment hearing were indeed immoral actions but did they warrant grounds for impeachment. Many will argue that Clinton was trying to protect his privacy by not disclosing all the facts before the court and others would say that he outright lied to cover the truth. He persuaded Lewinsky and other key witnesses into giving false testimony about the affair. In the case of the court when you swear under oath you are entitled to tell the truth but Clinton did not. In doing this, William Jefferson Clinton has undermined the integrity of his office, has brought disrepute on the Presidency, has betrayed his trust as President, and has acted in a manner subversive of the rule of law and justice, to the manifest injury of the people of the United States (Hall, Finkelman

Scottish Government public services reforms

Scottish Government public services reforms. The Scottish Government together with local authorities, partners and stakeholders have initiated reforms in the way in which public services should be provided to achieve ‘a sustainable, person-centred system, achieving outcomes for every citizen and every community’. (Scottish Government 2011a) It is believed that everyone has to make a contribution. The Government set the aims to the services that should be person-centred, seamless and proactive. Services that would allow everybody to have best quality of life and give the full potential of contribution to the communities people live in. The key aspects involved in the public service provision focus on equality, respect and dignity, support in overcoming inclusion barriers and general positive outcomes and well being. The underlined values relate also to the individualised needs such as religion, culture or ethnic. Problems such as growth in public spending, social inequalities, poverty, lack of clarity in what lies behind organizations etc. have their origins in the way different services are funded, planned and managed. However, the aim of the Scottish Government remains unchanged and is to reduce the frustration resulting on long standing problems such as inefficiency of the public services, and the gaps that frequently exist within care systems. (Scottish Government Publications 2000). Researchers investigate what people value most to archive real-life improvements in the social and economic wellbeing of the people and communities. Half of the public finds that the Government’s foreground for service provision should be “what is good for everyone in society as a whole” (Ipsos MORI, 2010). This show that a progress in the development of an integrated public service has already occurred but requires continuation to success. Reaching an understanding It needs to be understood that public services and support systems exist for the society that use them. Evidence such as Christie Commission report (Christie, 2011), demonstrate that the needs have not always been central to the planning of services. The people that use the services often perceive themselves to be not sufficiently informed and not fully able to take part in the growth process of the services. Some changes in the service provision in relation to ‘shifting the philosophy ’ have already taken place. This makes the service provision more user centred and allows the user to participate actively in the changes and benefit the majority. (Rose, 2003) Client ‘centredness’ became the watchword for the twenty-first century; however the progress in the implementation of person-centred planning in practice appears slow. Since devolution, there has been development, changes and new policies for health care, with reorganisations taking place, that are generally called reforms. These refer mainly to patients’ choice; system efficiency; quality of care and accountability acquired through transparency. In Scotland, for example, the separation of purchasing from provision of health care was abolished (National Health Service and Community Care Act 1990); it is not recommended for the providers to compete; The National Health Service (Free Prescriptions and Charges for Drugs and Appliances) (Scotland) Regulations (2011) implemented free drugs prescriptions as well as personal social care for the over-65s (Community Care and Health (Scotland) Act 2002). Recent changes relate to the abolition of primary care trusts (PCTs) and strategic health authorities (SHAs), new commissioning of clinical groups (CCGs) and Healthwatch England. Other examples of success relate to improving the quality of services that include smoking ban legislation; lower mortality levels or decrease in heart disease and stroke through a number of governmental initiatives. These changes led Scotland to become a leader in public service reforms and made visible improvements for the Scottish society. The system’s integration with social services discourages provider competition and encourages patient choice and strong performance management. The Scottish Government’s 2020 Vision (Scottish Government (a) 2013) aims to enable everyone to live a life that is longer, healthier; possibly at home or in a homely setting. To achieved that the healthcare system that focuses on prevention and anticipation and on the integration with social care. Positive changes improving people’s lives do take place at national and local levels. However, studies show that the public are overall more negative about services nationally and show positive stance about local services. This can be reasoned by the affirmative actions in which the public can have a bigger impact on how local services operate and the on the decision making. Public Service Trust states that more than a half (58% ) of the public would like to be actively involved in shaping public services. Although this is more than a half of the public it proves that there is the need for more community and local activity an engagement in relation to the public services in order to reduce and minimise the substantial barriers.(Ipsos MORI 2010) These are only a few examples of the improvement that has occurred due to the governmental actions focused at partnetships between service providers and investment in people. (Scottish Government (c ) (2013) New legislation was introduced ( The Scottish Government (c)2013) to improve the integration of health and social care provision to make care for the citizens better. This affects particularly older people – free personal care for them and acknowledging the facts highlighted in the Christie report (Christie, C. 2011) that by 2033, the number of people aged over 75 will increase by 84%. The report ( Christie, 2011) estimates however that additional demands on social care and justice services will be costly (<£27 billion over the next 15 years) and underlines areas that need improvement such as growing numbers of older people with multiple conditions and complex needs such as dementia or the increasing numbers of prisoners ( 20% by 2020). There is also increasing number of medication prescriptions related to high levels of stress, drug and alcohol problems and its physical symptoms. (The Scottish Government (b) (2013)). Although there is evidence demonstrating progress especially in implementing diverse and innovative approaches that appeal to healthcare and social care professionals, practitioners and policymakers there are also many challenges of implementing the client-centerness. Achieving outcomes for every citizen and every community While many professionals espouse the principles of client-centred practice it seems much more difficult to implement these into everyday practice. Health care providers, staff and clients must work together to facilitate changes and ensure that each client receives respectful, supportive, coordinated, flexible and individualized service where standards affirm basic ethical principles, beneficence and social justice. This is however a real change, due to many factors including changes in funding, culture and power relations, as well as in approaches to service management and staff supervision. This is why attention is paid to more openly and transparent performance of the services .This however according to Dr Barry ( Barry, M. 2007) requires comprehensive strategies to ensure fair, good quality but foremost integrated services for people with the knowledge and well structured priorities in relation to their professional and social roles. Across researchers (Ipsos MORI, 2010), it is to see that not all the issues policymakers find important for reforming public services resonate with the general public at the same levels. The fairness, good quality standards of customer service, local control, accountability, personalisation and choice are seen as public’s key priorities, however the first two aspects seem to be more important to the public. 63% think that standards of public services should be the same for everyone and everywhere in UK and over 47% would prefer greater local decision-making. This could be a consequence of declining trust in politicians. The findings of Ipsos MORI (2008/9) suggest that the citizens would like to feel more welcomed to take a part in an honest debate about the options ahead for public services because information about the scale of the approaching challenges has not reached citizens in a form they understand. This demonstrates the need of more control and choice in the consumer, and facilitates individualised rather than universal services. Roles, relationships and responsibilities of partners within an integrated public service. Many of current public services continue to operate on the basis of the traditional model of service provision. To allow the changes in how resources are managed and allocated to happen there is a growing need for appropriately trained staff and management. However to support the reforming public services change for a well integrated ‘multi-agency’ working not just at managerial level is needed but a change to the whole culture that governs services. Collaborative working, partnership and community involvement Co-operation that would replace competition is required as well as focus on professional responsibility on meeting the increasing complexity. (Royal College of Nursing, 2004). The collaborative work, in practice should involve joint planning between health authorities – both local and national as well as the private and voluntary sectors and education. Working together includes the whole process of researching, assessing, planning, implementing and evaluation. Balancing power relations in partnership across cultures, ethical, political or religious differences play an important role in promoting appropriate services for the service users. Teamwork and partnership often do not operate in an integrated way where the patient or service user would be seen as the central figure. The users involvement is vital. Working together, joining trade unions, expanding knowledge and engaging with local authorities helps find ways to reach excluded and marginalised groups of a society.(Department of Health 2000 a). This is already notable in the programs of most of the political parties. The citizens empowerment is seen as a social manner that can influence and shape the public services to suit better the user’s need. Giving people a say in the design and delivery of public services. This is however a social challenge as the public opinion research show a decrease from 58% to 47% in disposition to the interests in decision-making related to the local areas. ( Ipsos MORI 2010). This is why people should be motivated to get involved in collaboration and partnerships within the public services, they should be offered the chance to share experiences and discuss actions and widen the pool of resources and skills. The impetus for integration and collaboration has been pointed out in legislations and government policies such as The Vital Connection (Department of Health, 2000a), NHS plan (Department of Health, 2000b) or in the Government’s Equality Framework (Department of Health, 2012) This demonstrates clearly that seamless health and social services provision has been a concern of policy makers for many years and that the UK governments underline the need for collaboration. However when the public was asked about getting personally involved in local decision-making, the commitment to involvement in decisions affecting their local area has dropped to 47% from 56%. (Ipsos MORI (2010). This could be one of the explanations why problems continue to exist. Service planning, empowerment and engagement The notion of empowerment is central. This however requires people’s engagement. Research shows that people find that vast majority are more interested in having a say (24%) or in knowing more (47%) than actually getting engaged. The service planning should therefore include informative element how the services are delivered and by whom for the users in order to engage them to recreate services they need. According to the annual Audit of Political Engagement only 11% of adults can be classified as ‘political activists’ and over half the public (51%) have no interests. (Ipsos MORI 2010). It seems that co-making decisions is less important than having the influence to make them. Managers and frontline workers Poor image, desinformation and low pay contribute to general feelings of helplessness among many frontline workers that should be involved decision-making and planning processes (Eborall,2003). Managerial styles need to be empathetic in order for frontline staff to adopt person-centred approaches to their work ( Sherad, D. 2004) A good style helps demonstrate and articulate the values of the organisation, values personal commitment and relationships with the people it supports. Look for ways to use staff interests and strengths in directly supporting people. The style shall rather review itself in decision making and in having a clear vision and direction. This encourages new ideas as well as personal involvement and helps to achieve the purpose as a team. . The Government support management and frontline staff in public services by implementing programmes that lead to integration of health and social care. One of the examples is The Public Bodies (Joint Working) (Scotland) Bill. The act underlines the importance of the integrated work for health and social care provision across Scotland. They both have a key role to play reforming the public services, therefore the reform should involve more educational, council, employer and training bodies to help improve the workforce awareness and leadership development. Also thethird sector organisations should have access to appropriate skills development opportunities, including leadership development .(The Scottish Government ( 2011 b) Summarising it needs to be believed that people learn from the past experiences and improve partnership at local and national levels to build a well functioning system that could seamlessly provide care for the whole community, including people with complex care needs because at the end of the day we do it for us. ( words 2641) References: Barry, M. (2007) Effective Approaches to Risk Assessment in Social Work: An International Literature Review Social Work Research Centre University of Stirling Scottish Executive Social Research [online] available [accessed 11.11.13] Christie, C. (2011) Commission on the future delivery of public services [online] available [accessed 01.12.13] Department of Health (2000 a ) The Vital Connection – an equalities framework for the NHS [online] available / [accessed 11.12.13] Department of Health (2000 b) The NHS Plan: Principles [online] available / [ accessed 11.12.13] Department of Health (2012) NHS Outcomes Framework 2013 to 2014 [online] available [ accessed 02.12.13] Eborall, C. (2003) The State of the Social Care Workforce in England. First annual report of the TOPSS England Workforce Intelligence Unit [online] available [ accessed 10.11.13] Hall, S. (2009) Spending priorities in the benefits system: Deliberative research with the public DWP Research Report No 559. Ipsos MORI (2008/9) Real Trends Slide Pack [online] available [accessed 11.12.13] Ipsos MORI (2009) Public Services and Public Spending, RSA Slide Pack Leaders, Parties and spending cuts [online] available [ accessed 18.12.13] Ipsos MORI (2010) What do people want, need and expect from public services [online] available [ accessed 12.12.13] Public Bodies (Joint Working) (Scotland) Bill (2013) [online] available Bodies Joint Working Scotland Bill/PBJW0073_-_Scottish_Social_Services_Council.pdf [ accessed 01.12.13] Rose, D. (2003) Partnership, co-ordination of care and the place of user involvement Journal of Mental Health, Vol. 12, No. 1, pp. 59–70 [online] available [ accessed 01.12.13] Royal College of Nursing (2004) Collaborative working, partnership and community involvement [online] available [ accessed 11.11.13] Sheard, D. (2004) Person-centred care: the emperor’s new clothes? Journal of Dementia Care, March/April, Vol. 12, Issue 2, pp. 22–4 The Scottish Government ( 2011 a) Commission on the Future Delivery of Public Services [online] available [ last accessed 09.01.14] The Scottish Government ( 2011 b) £7 million for third sector [online] available [ accessed 10.11.13] The Scottish Government (2013 b) Route Map to the 2020 Vision for Health and Social Care (no author) Topics[online] available (last accessed 04.10.13) The Scottish Government (2013 c) Scotland leads the way on public service reform (no author) News [online] available [ accessed 01.12.13] The Scottish Government (a) (2000) Our National Health A plan for action, a plan for change ( Deacon, S) Publications [online] available (last accessed 05.12.13) The Scottish Government 2013 a) 2020 Vision (no author) Topics [online] available (last accessed 04.10.13) Reading: Social Research (2004) Health and Community Care Research Programme Public Attitudes to the National Health Service in Scotland – 2004 Survey Research st accessed 04.10.13)Commission on the Future Delivery of Public Services Scottish Government public services reforms