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EDUC 6263 Walden University Student Persistence and Retention Literature Review

EDUC 6263 Walden University Student Persistence and Retention Literature Review.

Perform a review of the literature and prepare a brief paper describing institutional characteristics that contribute to increased first-to-second-year student retention.ScenarioYou are the Director of Student Affairs at a large, urban, multicampus community college (more information on your college’s mission, programs, and student population can be found in this document).The Provost of your college is concerned about the institution’s first-to-second-year retention rate. She has asked you to investigate. The result of your investigation will be a white paper proposing institutional interventions that will keep students from leaving after their first year. In order to prepare the white paper, you will need to research first-to-second-year retention and the structure and dynamics of student support at real institutions.This week you will perform a review of the literature on student persistence and retention. Utilize the Walden library to focus your investigation on the research of Vincent Tinto and George Kuh on the retention of students from the first to second year of college. Prepare a brief paper summarizing institutional characteristics that contribute to increased first-to-second-year student retention.Required ReadingsNote: Several articles throughout this course can be found in the Walden Library databases, accessed from your myWalden page. Select Research Databases and under the heading Search for journals, type the name of the journal in the box next to the pull-down menu that reads “Title equals.” Then search for the appropriate year and issue number to locate your article.As an alternative, after selecting Research Databases, click on the A to Z List of Databases to find a complete list of databases. Search the database (included after each article citation) using the article’s title and/or author(s).Article: The National Resource Center for The First-Year Experience and Students in Transition’s 2017 National Survey on The First-Year Experience. Retrieved from https://sc.edu/about/offices_and_divisions/nationa…Report: Hearn, J. C. (2006). Student success: What research suggests for policy and practice (Commissioned report). Retrieved from National Center for Education Statistics website: http://nces.ed.gov/npec/papers.asp
EDUC 6263 Walden University Student Persistence and Retention Literature Review

Review of Sharpe’s BMW Case Study

Summary of Sharpe’s BMW Tom Dunn worked as a service manager at a BMW dealership in Michigan known as Sharpe’s BMW. He had been recently appointed after the resignation of the former service manager. He noted that the revenues and customer service index (CSI) ratings of the service department had decreased over time. Bob Deshane who was the acting service director of the dealership proposed a new bonus plan to George Sharpe. He believed that the new bonus plan would correct the department’s problems. He proposed that the service technicians should be compensated differently. Sharpe approved the plan and Deshane handed it to Dunn for implementation. The service departments are essential to the revenue flow in all auto dealerships. The service department in Sharpe’s BMW had grown amply in a span of three years. The growth was brought about mainly by the higher sales of vehicles to the locals. The company had also been competing aggressively with other suppliers. There were two kinds of jobs offered in the service department in Sharpe’s BMW. These were the customer pay and warranty pay. The customer pay service took place when a customer paid for car repairs after the warranty period had expired. The warranty pay service on the other hand took place when BMW paid for repairs of cars still covered by the warranty. The payments given to the service technicians depended on which pay they were working on at a particular time. After the CSI score and revenue had dropped Deshane carried out an investigation and found out that the problem lay in the service department. He realized that there was a difference in the payments given to the service technicians. The customer pay job paid the service technicians more than the warranty job. However the CSI score for the dealership was based on the value of the warranty job. The gap between the warranty pay and customer pay made the technicians prefer the aftermarket repair stores. Technicians were being paid hourly wage fees at the aftermarket repair stores. NADA and individual dealerships have failed to offer a solution to this crisis. Deshane’s new plan proposed a monthly bonus to the technicians who would score a CSI rating of 91% and above. This plan enabled the technician’s efficiency to be assessed regularly. By implementing the plan the dealership would also communicate to its staff that it was commitment to the improvement of the CSI ratings. Get your 100% original paper on any topic done in as little as 3 hours Learn More Dunn personally felt that the bonus would have insignificant economic value to the technicians. He wondered how the bonus plan would be implemented. He also felt that the technicians at Sharpe’s BMW received extensive training which was very expensive. Dunn knew that a successful implementation of the bonus plan would make a difference in his career and the automobile industry. Analysis of Sharpe’s BMW Sharpe’s BMW had amply increased in size over three years due to their dedication to customers. They provided pick-up and drop-off services to the people who purchased vehicles from them. They also extended these services to customers who lived far away. Sharpe’s BMW offered the virtual service section experience to several of its customers. This service enabled several customers to transact without going inside the service department. This feature acted as an important device in luring in customers from competitors. On average the service department returns covered 82% of the dealership’s operating costs. The service technicians played a vital role in the dealerships. I agree that the difference between the customer pay and warranty pay should be addressed by NADA and the separate dealerships. Dealerships can gain 100% return from the service department. If the questions on the CSI survey were revised to focus more on the performance of service technicians the CSI ratings would rise. The BMW’s customers would be able to rate the service technicians they meet at the dealership. BMW will be able to monitor the performance of the technicians which this will automatically increase the CSI score. BMW can introduce a system that will make the service technicians more committed to the dealership. It is important to do so since the firm invest heavily in their training. The system should also maximize on the technician’s productivity. Deshane’s new plan should be reviewed so that the monthly bonus amount can be raised. Higher monthly bonuses will definitely motivate the service technicians to produce quality work. This will guarantee an increase in the CSI scores and a decrease in the operational costs at the dealership. Dunn should advocate for the monthly bonuses to be increased for the successful implementation of the new plan. Higher monthly bonuses will also make it easier for Dunn to introduce changes to the dealership. He should come up with an effective program to implement the proposed plan. Dunn will leave an impact in both the dealership and automobile industry if the new plan is successful. Case study questions Pros and cons of the suggested monthly bonus plan The proposed monthly bonus plan is good for both the service technicians and dealership. The bonus plan is an indication that the dealership recognizes the efforts of the technicians. The company should compensate the technicians by offering them the monthly bonus in addition to appreciating them verbally. We will write a custom Case Study on Review of Sharpe’s BMW specifically for you! Get your first paper with 15% OFF Learn More This bonus will motivate the technicians to produce quality work. This will guarantee an increase in the CSI scores. Higher CSI scores will lift the rank of the dealership. A dealership is recognized for quality work and exceptional service. The operational costs at the dealership will then be fully covered by the higher CSI scores. There are several disadvantages of the proposed monthly bonus. It is of insignificant economic value to the service technicians. A technician can earn an equal amount by working quickly in the warranty pay job. It will therefore be deemed as non-beneficial by some of them. It could lead to a decrease in their productivity. The monthly bonus plan is new in Sharpe’s BMW and foreign in the automobile industry. Dunn will face a big challenge when he introduces the proposed monthly bonus. Some of the service technicians may have a hard time adjusting to the new plan. Others may feel that their efforts are not being compensated fairly. It is likely that there may be service technicians who will resent the plan and even engage in a strike. The productivity of the staff may decrease leading to a drop in the CSI score. This will reflect negatively on Dunn as the service manager. Implementation plan Dunn realized that good service technicians were hard to recruit and even retain. Good service technicians can quit today and get another good job the same day. Technicians lack discipline and have no loyalty to their employers. Dunn therefore needs an effective implementation plan of the monthly bonus. He should communicate the implementation of his bonus plan to his service technicians. He should introduce the proposed bonus plan after having a clear measurement system of what success means to the dealership. The measurements should be posted on a notice board for all to see. There must be transparency in rating the technicians. Dunn should have a program allowing employees to suggest and implement changes. He should be flexible in changing the bonus plan according to the needs and targets of the company as time goes by.

Bloomsburg University Unionization and Positive Employee Relations Discussion

research paper help Bloomsburg University Unionization and Positive Employee Relations Discussion.

To prepare for this Discussion:Reflect on your own personal experiences, research, and understanding of unionization in health care.What does unionization look like in health care?What are the positive aspects of employee relations in a union versus a non-union?What are benefits and drawbacks of having a union?What is the future of unions in health care?What is the role of the National Labor Relations Board (NLRB)?Post a cohesive response to the following:Analyze experiences of unionization in health care. Include what unionization looks like in health care, positive aspects of employee relations, benefits and drawbacks, as well as the future of unions in the industry.PART 2To prepare for this Assignment:Review the “Metro Dental Services Employee Engagement Survey” and “Survey Interpretation” in this week’s Learning Resources.Examine the results from the employee survey.What is the data saying about the health of the organization?How might you celebrate high engagement scores and improve low engagement scores?The AssignmentIn a 3- to 4-page paper, address the following:Analyze the health of the organization in the scenario. Be sure to identify areas of strength and areas that need improvement according to the employee engagement survey.Develop a plan to improve low engagement scores and celebrate high engagement scores.
Bloomsburg University Unionization and Positive Employee Relations Discussion

HIS 325 Grand Canyon University The End of the Roman Empire Questions

HIS 325 Grand Canyon University The End of the Roman Empire Questions.

Respond to each prompt in 350-400-words each. Turabian format is required for essays only. Solid academic writing is always expected. For all assignment delivery options, documentation of sources should be presented using Turabian formatting guidelines
Pennell, R. F. (1890/2009) Ancient Rome: From the earliest times down to 476 A. D. Project Gutenberg. 
http://www.gutenberg.org/ebooks/6989 
Dunstan, W. E. (2010). Ancient Rome. Blue Ridge Summit, PA, USA: Rowman & Littlefield Publishers, Inc. https://ebookcentral-proquest-com.lopes.idm.oclc.org/lib/gcu/detail.action?docID=634226 
Ward-Perkins, B. (2005). The end of the Roman Empire: Did it collapse or was it transformed?. History Today, 55(6), 12-16. https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edsgao&AN=edsgcl.133008952&site=eds-live&scope=site 
Cook, W. S. (2012). Saint Augustine and the spread of Christianity. Western Journal of Black Studies, 36(3), 220-227. https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edsgao&AN=edsgcl.308599687&site=eds-live&scope=site 
Schowalter, D. (2010). Building blocks and living stones. International Congregational Journal, 9(1), 27-36. https://lopes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=rlh&AN=54020913&site=eds-live&scope=site
empire.
HIS 325 Grand Canyon University The End of the Roman Empire Questions

Which of the following is not a part of kinetic molecular theory? A. Wh

Which of the following is not a part of kinetic molecular theory? A. Wh.

   Which of the following is not a part of kinetic molecular theory?     A. When temperature is increased, particles move more quickly.B. Particles are in constant, random motion.C. Small particles make up all matter.D. When particles collide, no energy is lost.
Which of the following is not a part of kinetic molecular theory? A. Wh