Executive Summary Dnata offers a wide range of air services to its global customers. In this paper, a detailed analysis of this firm’s operations has been conducted to determine how it manages the external environmental forces. The analysis shows that there is stiff market rivalry among the players in the industry. The company also faces competition from substitute products offered by the above and other related companies in the aviation services sector in the global market. Environmental concerns, especially the issue of climate change are a major cause of concern, not only to Dnata but also to also other players in the industry. Managing these external forces is the only way that a firm can be assured of achieving sustainability in its operations. A firm’s competitive advantage is determined by how well it is able to manage these external forces compared with its market rivals. The management must come up with a strategy that will help in maintaining regular marketing while at the same time ensuring that its operations are in line with the market needs. The paper strongly suggests that the management of this company should be keen on monitoring changes in the market and coming up with effective strategies of managing these changes. General Introduction Dubai National Air Transport, popularly known as Dnata, is a supplier of air services such as flight catering services, travel, cargo, and ground handling in five continents. The company has its headquarters at Al Garhound in the city of Dubai. In a market that is as competitive as where Dnata operations, segmentation is very critical. This firm offers a wide variety of services to its customers. The firm has defined each segment of the market differently based on the needs. For holiday services, it has selected the high-end segment of the market, offering luxury holiday services. The apparent product strategy used by this firm is unique depending on the market segment that is targeted. For products that target high-end customers such as luxury holiday services, the firm emphasizes on high quality and uniqueness of the product in its product proposition. On the other hand, if the product is basic and needed by all its clients irrespective of social class, then proposition focuses on its efficiency in meeting the need. The market where this firm operates has a number of competitors such as Cathy Pacific Airways, Papillon, Air-Asia, STIC Travel Group, and Azzy Travel Limited. Barriers to entry or exit from the industry are relatively high particularly because of the nature of investment that a firm needs to start operations and the need to find loyal partners in the market (Abeyratne 2016). The industry suppliers play a very critical role in this industry and the bargaining power of the customers is high, making it necessary for the firm to come up with unique competitive strategies. These factors tend to increase the intensity of industry rivalry. Operations Dnata operates in a highly competitive business environment and its ability to remain sustainable depends on its operational strategies. It is important to look at the operational issues of this company that has enabled it to capture the global market despite the stiff competitive rivalry that it faces in this industry. Products This company offers a wide range of products. Ground handling services are products offered by this firm, which include cargo handling, technical services to the airlines, and helping travelers with their parcels. It has employed over 6,500 people to help in offering ground handling services. The firm offers travel services for its clients who are in business or tour trips. They help in the booking of hotels, organizing the events, preparing transport services and such related products. Flight catering is another important product offered by Dnata. It is estimated that it serves over 120,000 meals on a daily basis in 62 airports across 12 countries. Most of the products offered by this company are in the growth stage of their life cycle particularly because of the growing number of those who are using air travel services. To manage stiff market competition, the firm has widened breath of its product line relative to what competitors offer. It offers a wide variety of products in each category. For example, it has different types of food to meet varying needs of its global customers. The figure below shows employees of this company preparing snacks for the travelers. Get your 100% original paper on any topic done in as little as 3 hours Learn More Figure 1: Employees of Dnata preparing meals for the travelers. Product change or development is a major factor in the industry. Tastes and preferences of customers keep changing and it forces the firm to come up with ways of adjusting the nature of its products in line with the changing forces in the market. Failure to change in line with these changes may force a firm out of the market Process It is important to understand the general classification of the processes involve in this firm’s operations. The wide variety of products offered by this firm means that it has a wide range of inputs and outputs. For example, in its catering services, the inputs are raw materials needed for preparing meals and the outputs are the wide variety of foods that it offers to its customers. In its ground handling services, there is a high level of automation to reduce reliance on human labor, reduce breakages, and increase efficiency. Figure 2 in the appendix shows how this company operates its automated cargo handling activities. The firm has estimated position on the product matrix is high given the number of employees in various product categories and the level of automation it has embraced in its operations. In this industry, Dnata is an industry leader, always keen on influencing change that keeps it ahead of other market rivals. Technology is particularly very important in the industry and it has been playing a significant role in defining changes that have been experienced in the recent past. Level of Vertical Integration Dnata has been keen on embracing vertical integration in its operations. However, the level of vertical integration is limited to a certain extent. For instance, the firm has tried to take control of the sources raw materials that it uses in food production. Other than just taking care of the catering needs of its clients during the flight, the company also helps them check into their desired hotels, organizes their tour and travel activities in their destinations and such other activities. However, it has been unable to achieve vertical integration because it has not purchased its own planes. The apparent motivation for vertical integration is to not only reduce costs but also take full control of the products offered to the customers and to control quality. Controlling the sources of raw materials assures it that the products will be of high quality based on the quality of the products. According to Jaško and Marinković (2016), vertical integration is becoming an increasingly popular strategy among firms keen on cutting down the costs, reducing the bargaining power of the suppliers, and controlling the quality of the products they deliver to customers. Instead of relying on other companies to help it meet the needs of its customers, this firm has been using its own systems and structures to ensure that it is self-reliant. Demand Management Demand for the products offered Dnata vary significantly and this presents a major problem for the company. The demand for its products directly depends on how many people are travelling in a given season. During holidays, especially the summer holidays, there is a huge demand for the products offered by this company as many people move from Europe and North America to tour Africa, Asia, and Middle East. During this time of the year, this company operates at a maximum level. However, during off seasons, the demand significantly drops. There are few travelers and companies struggle to win these customers. The management has come up with a unique way of meeting the varying demand. It has a pool of permanent and casual employees. During high seasons, it relies on the services of both its casual and permanent employees to ensure that it meets the high demand in the market. Sometimes it subcontracts some of the services to reputable local firms that can offer the desired quality at reasonable costs (Czinkota
CS 377 CTUO Sequence & Collaboration Diagrams & Time Based Interactions Discussion
CS 377 CTUO Sequence & Collaboration Diagrams & Time Based Interactions Discussion.
Students will be expected to post their first initial discussion board posting by Friday of each week. Discussion posts will be graded and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.Students are expected to post their responses to peers by Tuesday. NOTE: All submission posting times are based on midnight Central Time.Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas:Compare and contrast the sequence diagram and the collaboration diagram.When would you use one instead of the other? Provide examples, and explain your reasons. Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:What did you learn from your classmate’s posting?What additional questions do you have after reading the posting?What clarification do you need regarding the posting?What differences or similarities do you see between your posting and other classmates’ postings?
CS 377 CTUO Sequence & Collaboration Diagrams & Time Based Interactions Discussion
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I need some one who have knowledge to answer these question about Charles Garnier, Opéra (looking north), Paris, France, 1861–18741 Description- describe what you see- imagine that the person
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Empowerment Of Rural Women Through Microfinance Programs Social Work Essay
Poverty is largely a rural phenomenon in many economies and the majority of world’s poor are women. The impact of microfinance has been identified as an effective mechanism in rural poverty alleviation and empowering women in developing countries. Sri Lanka is a developing economy with a widely diversified Microfinance system and the Samurdhi Program has the largest Microfinance clientele serving rural areas there. The vast majority of Samurdhi program participants are women. This paper discusses to what extent this program has been successful in empowering rural women in Sri Lanka. A case study was conducted in Ihala Koswaththa village situated in Kurunegala district in North Western province of Sri Lanka. The study is analyzed through three dimensions of economic empowerment, improvements in well being, and social and political empowerment. The findings demonstrate that the access to financial services through the Samurdhi Program contributes to household wellbeing, but the impact on economic empowerment, the program’s main objective, has been limited. The women of Ihala Koswaththa were actively involved in the Samurdhi Program group activities and community development programs. These activities provided more opportunities for the women to expand their social networks, exchange information, and improve their personal development skills thus widening their social and political awareness. This article concludes with some recommendations for rural women’s empowerment through Samurdhi Program. Key Words microfinance, rural poverty, women’s empowerment, Samurdhi Program, Sri Lanka Introduction Poverty is largely a rural phenomenon in many developing economies and women bear a disproportionate burden of global poverty, representing 70 percent of the world’s poor. Providing affordable financial services to the rural poor has been an important component of inclusive development in most developing countries for the last several decades (Yaron, Benjamin,
Decision Making and Problem Solving Critical Thinking Questions
Decision Making and Problem Solving Critical Thinking Questions.
Word Format only NO Matching or Plagiarism ratioThe minimum number of required references is 2-5the book is: Butterfield, J. (2013). Problem-solving and decision making: Illustrated course guides (2nd ed.) ———————————-Question 1: Suppose you are a member of a group asked to find ways to cut costs throughout your organization for the upcoming year. Sales have fallen sharply, and the company is in danger of going out of business. After gathering information, your group concludes that the company will save the most money by freezing pay for a year, despite a tradition of annual salary increases. How can you make sure this is a fair decision? How can you make sure that others in the organization will see it as a fair decision?Question 2: Case Analysis Care, a health consultancy company in Saudi Arabia, is studying the economic benefits of a program of preventative COVID-19 flu vaccinations. Care has to give advice to government for COVID-19 vaccination. If vaccinations are not introduced then the estimated cost to the government if flu strikes in the next year is SR.70m with probability 0.1, SR.100m with probability 0.3 and SR.150m with probability 0.6. It is estimated that such a program will cost SR.70m and that the probability of flu striking in the next year is 0.75. One alternative open to the committee is to institute an “early-warning” monitoring scheme (costing SR.30m) which will enable it to detect an outbreak of flu early and hence institute a rush vaccination program (costing SR.100m because of the need to vaccinate quickly before the outbreak spreads). QuestionAs a consultant of Care, Develop a decision tree for alternatives and make recommendation to Indian government that which alternative can maximize expected economic benefits?Question 3: Decision support tools rely on objective, mathematical data. What part does ethics play in using decision support software?Question 4: If you collect too much information for analyzing a decision, you can suffer from analysis paralysis, where you spend too much time thinking about a decision rather than making one. Recall a major financial decision you made recently, such as of a car or housing purchase or rental. Describe your process for making the decision. How could analysis paralysis have affected this process?
Decision Making and Problem Solving Critical Thinking Questions