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Customer perception is defined as the way that customers usually view or feel about certain services and products. It can also be related to customer satisfaction which is the expectation of the customer towards the products. In general psychological terms, perception is our ability to make some kind of sense of reality from the external sensory stimuli to which we are exposed. Several factors can Influence our perception, causing it to change in certain ways. Consumer perception theory is any attempt to understand how a consumer’s perception of a product or service Influences their behavior.

Those who study consumer perception try to understand why consumers make the decisions they do, and how to influence these decisions. Usually, consumer perception theory Is used by marketers when designing a campaign for a product or brand. However, some people study consumer perception In order to understand psychology in a much more general sense. Perception is not the passive receipt of these signals, but is shaped by learning, memory, expectation, and attention. Terms, perception Is our ability to make some kind of sense of reality from the external sensory stimuli to which we are exposed.

Several factors can influence our perception, causing It to change In certain ways. Consumer perception theory Is any Influences their behavior. Those who study consumer perception try to understand Usually, consumer perception theory Is used by marketers when designing a and attention. Customer perception is defined as the way that customers usually view or feel about certain services and products. It can also be related to customer satisfaction which is the expectation of the customer towards the products.

In general psychological terms, perception is our ability to make some kind of sense of laity from the external sensory stimuli to which we are exposed. Several factors can Influence our perception, causing it to change in certain ways. Consumer perception theory is any attempt to understand how a consumers perception of a product or service Influences their behavior. Those who study consumer perception try to understand why consumers make the decisions they do, and how to influence these decisions. Usually, consumer perception theory is used by marketers when designing a campaign for a product or brand.

However, some people study consumer reception in order to understand psychology in a much more general sense. Perception Is not the passive receipt of these signals, but Is shaped by learning, memory, expectation, and attention. Customer perception is defined as the way that related to customer satisfaction which is the expectation of the customer towards the products. In general psychological terms, perception is our ability to make some kind of sense of reality from the external sensory stimuli to which we are exposed. Several factors can influence our perception, causing it to change in certain ways.

Consumer reception theory is any attempt to understand how a consumer’s perception of a product or service influences their behavior. Those who study consumer perception try to understand why consumers make the decisions they do, and how to influence these decisions. Usually, consumer perception theory is used by marketers when designing a campaign for a product or brand. However, some people study consumer Perception is not the passive receipt of these signals, but is shaped by learning, customers usually view or feel about certain services and products. It can also be memory, expectation, and attention.

Insert surname2 Professor’s name Student’s name Course title Date I would like

Insert surname2

Professor’s name

Student’s name

Course title

Date

I would like to express my sincere apologies for being unable to reach the pass mark of above 70% in my original test. I believe it is necessary and also important for me as a student to pass all my tests but many reasons contributed to my failure, Although, now I realize that none of those reasons were as important a me doing well in the test. I also understand that part of being academic profession is facing my failures, accepting the consequences, and working to improve myself so that the same mistake will not happen again in the future.

There are a lot of reasons which I can state, that affected my performance at the institution and which ultimately resulted to my failure. That passing of my grandfather, the ending of a meaningful relationship in my before the commencing of the exam, the fact that I and my family had to move from the home I was brought up in, due to financial issues, and my inability to deal with the circumstances at the time. Ultimately the blame falls on nobody else but me.

I am totally aware that the institution has an unlimited amount of resources to allow the success of its students. I failed to use those resources due to the mentioned reasons. I had never struggled in my studies before up until this point, no matter what stage in my academic life, I always tried to excel in. Trying to do it on my own this time did not work out. I failed to seek for guidance and assistance because I believed that I would eventually make it. Failing to have close friends or people I could trust in the institution made my struggles worse. The more I struggled with the situation, the more I lost my focus and confidence and this made me to second guess my instant abilities.

Again I regret not participating in the entire class discussions. I wish that I would have engaged more with the other students in the class, although, I kind of felt inferior to them and I believe it was due to the situation I was going through. On the other hand, I also feel that this is part of my personality, feeling shy and a bit nervous when I am in class discussions.

However, in order to improve my next performance, I have come up with various strategies. I developed plans on how to prepare for exams. This include; when to start studying, the topics I need further clarifications on, the hours I should spend on studying in a week, the practice exams I should be taking, and dealing with distractions which I am most likely to face. The important lesson I have learned so far and which I’m willing to put into practice during my next examination is top never do any last minute studying right before the examination date. I will try to utilize the time before the start of the exam to relax, visualize, and put myself in the correct state of peace and confidence. Also making use of exam taking techniques, which include; being familiar with exam structures, proper time utilization, and looking through the entire exam at the beginning can be helpful.

Lastly, I believe summer classes are definitely harder than regular school classes; as there is no time for procrastination, there is a lot of materials to be covered during the limited period of time, and professor’s expectations are the same. However, I believe all that depends on oneself. I’m going to lay out a plan for my summer schedule which will help me in achieving my professional goals.

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