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CSUGC Quality at A1 Hotels Quality Room Food & Service Review Discussion

CSUGC Quality at A1 Hotels Quality Room Food & Service Review Discussion.

Option #1: Critical Thinking: Quality at A1 HotelsA1 Hotels operates luxury hotels throughout the world. Recently, motivated by some incidents that appeared in the news, they have been concerned about the quality of service. The company has been giving the following survey to its clients after their stay:How would you rate the quality of your room? Select one.Good(G), Poor(P)How would you rate the quality of your food? Select one.Good(G), Poor(P)How would you rate the quality of your service? Select one.Good (G), Poor(P)Any customer who answered “Poor” to at least one of the three questions above is considered to be “dissatisfied.” Traditionally, 40% of customers have been dissatisfied.A1 Hotels would like to see if the recent level of customer satisfaction has changed. Therefore, 200 survey responses were recently chosen at random for analysis. The complete data set is in the file named Hotels.Managerial ReportPrepare a report (see below) for A1 Hotels that summarizes your assessment of customer satisfaction. Be sure to include the following seven items in your report.To summarize the data, compute the proportion of all clients thatAnswered “Poor” to room quality.Answered “Poor” to food quality.Answered “Poor” to service quality.What do these three proportions tell you about customer satisfaction at A1 hotels? What graphical displays of data would you use to understand or explain the results of the survey?What is the point estimate of the proportion of all recent clients who were “dissatisfied?” Develop the 92% confidence interval for the proportion of all recent clients who were “dissatisfied.” Interpret what the confidence interval tells you about the proportion of all recent clients who were “dissatisfied.” What is the corresponding margin of error? How can the margin of error be decreased?Develop the 92% confidence interval for the proportion of all recent clients who answered “Poor” to room quality. Interpret what the confidence interval tells you about the proportion of all recent clients who answered “Poor” to room quality. What is the corresponding margin of error? How can the margin of error be decreased?Develop the 92% confidence interval for the proportion of all recent clients who answered “Poor” to food quality. Interpret what the confidence interval tells you about the proportion of all recent clients who answered “Poor” to food quality. What is the corresponding margin of error? How can the margin of error be decreased?Develop the 92% confidence interval for the proportion of all recent clients who answered “Poor” to service quality. Interpret what the confidence interval tells you about the proportion of all recent clients who answered “Poor” to service quality. What is the corresponding margin of error? How can the margin of error be decreased?Conduct a hypothesis test, using both the p-Value Approach and the Critical Value Approach, to determine if the proportion of all recent clients is more dissatisfied than the traditional level of dissatisfaction. Use α = 0.08 level of significance. Do not forget to include the correctly worded hypothesis and show all of the steps required to conduct the hypothesis test.What would be possible effects of a lower and then of a higher level of significance?What other hypothesis tests would you use to better understand hotel customer satisfaction?What advice would you give A1 Hotels based upon your analysis of the data?What is the magnitude of the improvement (if any)?How can this study be improved?Write a report that adheres to the formatting and APA expectations outlined on the CSU Global Writing Center (Links to an external site.). As with all written assignments at CSU Global, you should have in-text citations and a reference page.Submit your Excel file in addition to your report.Requirements:Paper must be written in third person.Your paper should be four to five pages in length (counting the title page and references page) and cite and integrate at least one credible outside source. The CSU Global Library (Links to an external site.) is a great place to find resources.Include a title page, introduction, body, conclusion, and a reference page.The introduction should describe or summarize the topic or problem. It might discuss the importance of the topic or how it affects you or society as a whole, or it might discuss or describe the unique terminology associated with the topic.The body of your paper should answer the questions posed in the problem. Explain how you approached and answered the question or solved the problem, and, for each question, show all steps involved. Be sure this is in paragraph format, not numbered answers like a homework assignment.The conclusion should summarize your thoughts about what you have determined from the data and your analysis, often with a broader personal or societal perspective in mind. Nothing new should be introduced in the conclusion that was not previously discussed in the body paragraphs.Include any tables of data or calculations, calculated values, and/or graphs associated with this problem in the body of your assignment.Document formatting, citations, and style should conform to the CSU Global Writing Center (Links to an external site.). A short summary containing much that you need to know about paper formatting, citations, and references is contained in the New Sample APA Paper (Links to an external site.). In addition, information in the CSU Global Library (Links to an external site.) has many helpful areas (Writing Center, Writing Tips, Template Examples/Papers Essays, and others).
CSUGC Quality at A1 Hotels Quality Room Food & Service Review Discussion

Introduction This assignment is a discussion on the topic of marketing. In the discussion, attention is given to the oligopoly industry and its key features. This will be illustrated using the oil industry which comprises firms which do the business of oil and gas. The discussion also looks at the concept of price fixing by exploring the detergent industry especially in Europe and the economic rationale behind not fining Henkel, one of the companies which were found guilty of price fixing by the commission in charge of competition. Discussion Oligopoly industry Oligopoly is a market structure which is characterised by few but big firms. The firms usually know each other very well and they are characterised by sharing the whole market in terms of percentages. For example, if there are four big firms in a certain field, each usually occupies a certain percentage of the whole market in terms of capital base and the number of customers (Vives, 2001). One characteristic of oligopoly is a cut throat competition. This means that the firms in an oligopoly industry usually compete for the customers but in very unique ways. Some of the ways in which firms compete is through what is referred to as differentiation and positioning. In marketing, differentiation is the process of distinguishing a product or service from the rest through describing its unique differences and or characteristics. It is done for competition purposes with a view of creating a market niche for that particular product or service. Differentiation seeks to create a good image about a particular product among the targeted consumers so as to ensure that they perceive it as unique and different from other similar products (Armstrong and Kotler, 2009). Product differentiation makes the targeted consumers not compare a particular product with others; which gives that particular product a competitive advantage over the others. In doing differentiation, marketers or product owners may rely on advertisement, promotions, improved product quality, lowering or increasing the prices as well as the lack of understanding on the part of the consumers regarding the price and quality of the product being differentiated (Armstrong and Kotler, 2009). A company may engage itself in differentiation of several products at the same time. This makes it have a definitive number of customers, who are sort of owned by it due to the uniqueness of its products or services. This is what is called positioning. Positing entails using various strategies like promotion, distribution of products or services and production of unique products with unique pricing to build an identity of a particular company or organization in the minds of particular consumers (Vashisht, 2005). Positioning seeks to stabilize and retain the positions of the particular differentiated products for a particular company so as to retain the competitive advantage of the company in regard to those products. For a company to create and maintain a particular position in a market, it needs to do a thorough research and consistent monitoring of market trends so as to modify or readjust the differentiation and positioning strategies for its respective products (Ferrell and Hartline, 2010). Get your 100% original paper on any topic done in as little as 3 hours Learn More The firms also compete through increasing their efficiency, which entails the maximization of their resources and ensuring that they provide services which are very efficient, reliable and of high quality. Those firms which are more efficient are the ones which use the minimal resources to achieve the maximum results. They can for example engage in what is referred to as human resource development, which entails things like training of employees on various tasks, so that the employees can work on various departments at different times. This makes the firms save on hiring more employees especially on contract basis because their full time employees are competent to undertake various tasks at the same time. A good example of oligopoly in work is the oil industry, which is controlled by the body known as OPEC. The firms under OPEC usually dominate the oil industry in virtually all parts of the world. The key competitors in the oil industry include Saudi Arabian Oil Company (259,900 million barrels per year), National Iranian Oil (138,400 million barrels per year) and Qatar General Petroleum (15,207 million barrels per year) ( Petro Strategies, 2011). What this means is that they try as much as possible to beat each other by competing for the customers for oil and gas products. It is usually not possible for one firm, say for example Arabian Oil Company to hike its prices or lower the quality of its products. This is because doing so would make it lose its customers to their major competitors. In some cases, oligopoly leads to formation of business cartels. This happens when the firms agree to increase the prices of their products beyond the reach of many consumers. They can also decide to reduce the supply of some products so that the demand may go up, which consequently makes the prices to shoot up. This is however illegal and when the firms are detected, they are usually fined heavily by the relevant government authorities (Levenstein, Suslow and Oswald, 2003). Price fixing This is a conspiracy between buyers or sellers to control the trade of certain products for their own benefits. This conspiracy usually leads to creation of a cartel, which is usually illegal. Price fixing involves an agreement between the sellers or buyers of a product to have uniform standards, terms and conditions for the supply and demand of the product (Levenstein, Suslow and Oswald, 2003). Sellers can conspire to purchase a product at a uniform price thus fixing the price at the level which they want. This is because the sellers can easily conspire through various forms of sophisticated communication and fix the prices of certain products. When this happens, the loser is always the buyer. The sellers usually achieve this thorough having uniform costs of production which entail transportation, labour, discounts and bonuses. Their ability to control and coordinate the flow of the goods and services as well as to communicate with each other on what price they should offer on a certain good or service further makes it hard for government authorities to detect their illegal practices (Bonin and Goey, 2009). Price fixing usually takes place in industries which are dominated by few large firms, a characteristic of oligopoly discussed above. One such industry is the detergent industry in Europe. This industry is usually dominated by three major players namely the Unilever, Procter
case study. Need help with my Business question – I’m studying for my class.

The main learning outcome for this unit addresses advanced information systems solutions. You need to be able to understand not only the concepts behind implementing an advanced solution like ERP, but also the management and technological factors involved in an implementation, the value added by implementing advanced systems, what prompts the need for an advanced system like an ERP system, and the potential benefits of implementing IS advanced systems such as ERP systems. This case gives them a successfully implemented case to analyze.
Assignment Instructions:
Review what you have learned about enterprise resource planning (ERP) from the textbook and from the unit’s study guide.
Analyze the case study titled “Vodafone: A Giant Global ERP Implementation” on pp. 376-378 in your textbook.
For this assignment, you will need to:

analyze and discuss the central issue(s) faced by Vodafone, including the contributing management and technological factors;
explain why ERP was a necessary information system solution to address the organization’s issues;
evaluate the success of Vodafone’s implementation plan and provide one suggestion to improve the process;
discuss the value the new ERP system brought to Vodafone as a company; and
summarize your findings in a two to three page paper.

case study

Speech to Introduce, communications homework help

Speech to Introduce, communications homework help.

This first speech is a simple. In this speech you will be following a specified format. Please look at this to see where you will be going in this class.In the Speech to Introduce, you will use the following elements to structure the speech:IntroductionBodyConclusionAll speeches follow that format.Let’s look at what you will be doing in the Speech to Introduce yourself or a friend.Introduction:In this introduction,1. You will first tell us how you are, then tell us how you know the person you are going to introduce.2. You will tell us what this person reminds you of. (You may use your own wording, but you may say that Elmer reminds you of the Energizer Bunny. (In this speech, we call that, the “Theme”.3. You will then introduce us to three words that tell us why you said this person reminded you of The Energizer Bunny.In future speeches, you will do something similar. 1. You will tell the audience who you are and why this subject matters to you, and how it may matter to them.2. You will tell us what you are going to discuss. Again, you may say, “I find understanding the braking system of a car is easy to understand, and is very important. I think, after you listen to what I have to say, you will agree.” (This is called the “Thesis Statement”.)3. Then you will Preview the main points that tell your audience why understanding the braking system of a car is important information. Those main points, are the same as the stories you used in the Speech to Introduce. “The braking system consists of 1. you, 2. the actual mechanical braking system, and 3. the tires on your car.The Body of the SpeechIn the Speech to introduce,You will take each word (major point) and support it with a story.You take those words in the same order you gave them to the listeners in the introduction.Stories are a form of support. The word (major point) cannot stand alone. If you say John is like the energizer bunny because he: 1. Active, 2. Efficient, 3. Persevering, that only “asserts John is those things. You must support those words. In this instance, we are using stories. In other speechesYou take those main points:YouThe actual braking mechanismThe tiresAnd you support each one. You explain how “You”, as the driver are involved in braking.You explain the parts of the brakes – the mechanicsYou explain how the tread on the tires, the inflation of the tires etc. relate to stopping the car.The Conclusion All speeches need a strong conclusion. One does not simply say, “Yup – That’s it” and sit down.In the Speech to Introduce1. Reflect back on the introduction. (I said John reminds me of the Energizer Bunny)2. Reiterate the three main words without going back over the stories.3. End with a strong statement about John, the words and the energizer bunny. Or – you may use a quote from some other source, or you may show a photo of John. The point it to tie everything together with a nice strong ending.In other Speeches1. Reflect back on your “thesis” statement.2. Summarize the three main points3. Show how this affects the listeners with one strong statement, or short story or example. Again, you may use a quote.The thing I want you to understand is that this first Speech To Introduce is not so different from your Informative Speeches. They all have an Intoduction, Body and Conclusion. Each of these must be a part of every speech.The Introduction sets the tone. It lets the audience know why you are talking about what you are going to talk about. It tells them why you are going to talk about it – what it means to you and to them. It previews the main points and leads to the body of the speech.The body of the speech supports the main points.The conclusion of the speech (Which is probably what your listeners will most easily recall), ties everything together, reminding them of why you were discussing it in the first place.(There are degrees of subtlety in each step, but these are the basic steps.)I want to be sure you understand, the first speech is every bit as important as any other speech you will be delivering
Speech to Introduce, communications homework help

MVCC Incorrect Medication Entry Error in Billing of Blinatumomab Infusion Case Study

essay order MVCC Incorrect Medication Entry Error in Billing of Blinatumomab Infusion Case Study.

You are a clinical documentation improvement coordinator and a liaison to the HIM department. You are reviewing the record for a discharged patient that you received for review due to a rejected claim. You notice that there is documentation of medications administered to the patient in the progress note indicating blinatumomab infusion. However, the medication reconciliation section in the EHR states blood infusion. As you continue to look through the patient record, you confirm that blinatumomab is the correct infusion and note that the correct infusion is billable for $6,900 more than the blood infusion. You look through your database and find that this same error happened six other times this year. Since there is a pattern for blood infusion being coded and billed for blinatumomab infusion, you pull up the medication reconciliation section of the EHR and discover that there is a drop-down box for infusions, and the choices are alphabetized. Blinatumomab infusion comes right before blood infusion. You have brought this issue to the attention of your supervisor. Your supervisor has asked you to provide a report for senior management regarding the error, recommend a corrective action plan, and discuss further legal issues and responsibilities for HIM professionals.REQUIREMENTSYour submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. An originality report is provided when you submit your task that can be used as a guide.You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. A. Analyze the above scenario, and write a report for senior management discussing the financial, quality-of-care, and legal issues related to incorrect medication entry and incorrect billing by doing the following:1. Discuss the financial impact on the hospital when errors like the one described in the scenario occur.2. Discuss the quality-of-care and legal issues related to the data-entry error described in the scenario.3. Recommend a corrective action plan to ensure that the error described in the scenario does not recur. B. Explain the legal requirements for pharmaceutical reimbursement by doing the following:1. Discuss the application of the National Drug Code (NDC) to the coding function.2. Explain the steps an HIM professional should take to report suspected fraud and abuse in collected data.3. Explain the importance of a pharmacy revenue cycle internal audit based on the scenario.4. Discuss three important points that should be considered when conducting a pharmacy revenue cycle internal audit.a. Justify why these points are important to consider. C. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized. D. Demonstrate professional communication in the content and presentation of your submission.
MVCC Incorrect Medication Entry Error in Billing of Blinatumomab Infusion Case Study

MATH 112 Embry Riddle Aeronautical University Applied Calculus Questions

MATH 112 Embry Riddle Aeronautical University Applied Calculus Questions.

I’m working on a calculus discussion question and need support to help me understand better.

1. The distance s (in undefined[ ] / as a function of time t (in ) is given by =4[ ] −4.9 2 .Your instructor will provide you with a. Simply replace the letter with the corresponding digit. Do not multiply. For example, if [ ]=1, then 4[ ] is 41.Find the answers to these questions.find for =0find for =4find for =5What conclusions can you draw?State the value you are using for a before you show the work to answer these four questions. Remember to use the Canvas Equation Editor. Find the derivative of each of the following functions, first by using the product rule, then by multiplying each function out and finding the derivative of the higher-order polynomial. Post both solutions using the Canvas Equation Editor along with explanations of the intermediate steps that demonstrate your understanding of the derivative(4 +6)(9 −5)4 2(3 3−2 2+5 )(3 2− +1)(7− 6)(ℎ3−5)(3ℎ2−5ℎ−4)Submit your initial post by the fourth day of the module week.
MATH 112 Embry Riddle Aeronautical University Applied Calculus Questions

CQU Framework for IoT Enabled Wireless Network Communications Case Study

CQU Framework for IoT Enabled Wireless Network Communications Case Study.

this assessment the students are required to plan and design a wireless enterprise network for a hospital. To design the enterprise network, you are required to perform requirement analysis, understand the site, including the infrastructure and any line of sight issues. Since the buildings are medical in nature, you must take special care when deploying wireless communications. Medical equipment may be sensitive to wireless devices and channels. You must pay special attention to limiting radio frequencies in and around the emergency room area to avoid any interferenceTaskThe IS manager from Jones Hospital has hired you as a consultant to provide a wireless LAN solution for their hospital network. The hospital employs just over 800 employees, working in a complex composed of seven buildings in an urban area. All the buildings are close enough in proximity that employees frequently walk between buildings. The management staff wants to deploy wireless technology in their enterprise network. They have heard that this type of network will save them money as opposed to the current leased line network. They believe that the added mobility will also dramatically increase productivity. Since the staff moves from building to building, it seems to be the right idea
CQU Framework for IoT Enabled Wireless Network Communications Case Study