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Call Centre: Structures and Strategy

Introduction Call centre, also known as Customer Interaction Centre is a place which is mainly engaged in receiving and transmitting a large number of information, supports and inquiries from customers via telephone. Call centre is developing by dramatic and rapid speed, is gradually becoming an important and indispensable component stage in modern enterprises or companies. It has been widely used in municipal, public security, traffic control, postal services, telecommunications, banking, insurance, securities, electricity, IT and TV shopping industry, as well as all products and merchandises which need to use telephone marketing, service and support and also dramatically upgraded the quality of service trades and operational efficiency. (Workman
LBS 2030 Rasmussen College Personal Training and Development Discussion.

I’m working on a business discussion question and need support to help me understand better.

Many organizations are rethinking their performance management practice as these processes tend to create stress and tension in the workforce just before performance review times. Organizations have noted that employees and managers alike dread the process of performance reviews which can hinder performance and employee satisfaction. Due to this, some organizations, like Patagonia, are removing the annual performance review altogether.Initial Post: Share your opinion of your current annual review process. If you don’t currently or have never had an annual review process, find a company that offers annual reviews and discuss their process. In one to two paragraphs, discuss the following:What do you think of the process? Does it help motivate you? Is it outdated?Are there better ways to manage employees’ performance to motivate, engage, and inspire them?Reply Posts: Respond to a classmate discussing the differences in your experiences including why and how they are different.
LBS 2030 Rasmussen College Personal Training and Development Discussion

Assignment on Corporate Governance. I don’t know how to handle this Economics question and need guidance.

Write a 1,500-word paper on the differences in Corporate Governance in the U.S., and Japan, based on the readings in this module.

Include your thoughts on how a Japanese-style corporate governance model would affect our conclusions regarding the impact of capital structure on operating and competitive strategy.
Do you think the changes in Japanese corporate governance are entirely positive? What are some of the costs of these changes?
What recommendations would you make to the board of a US corporation to help them reduce debtholder-stockholder conflict?
Can you give examples of actual corporations that have taken steps to reduce the costs of debtholder-stockholder conflict (as manifested in excessive risk-taking, underinvestment, and an excessive focus on short-term goals)?

Structure your write-up as an essay, not in the format of question-and-answer. Your paper should have a beginning, a middle and an end/conclusion. You should explain the structure of your paper in the beginning section, i.e. provide a kind of a road-map for the reader. If you make any statements of fact, provide your sources/citations as much as you can.

Assignment on Corporate Governance

Finding NPV, business and finance homework help

Finding NPV, business and finance homework help.

Your firm is considering the launch of a new
product, the XJ5. The upfront development cost is $10 million, and you expect
to earn a cash flow of $3.1 million per year for the next 5 years. Plot the
NPV profile for this project for discount rates ranging from 0% to 30% (in intervals of 5%). For
which discount rates is the project attractive?The NPV for a discount rate of 0%, is $___ million.Thus, a discount rate of 0%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 5%, is $___ million.Thus, a discount rate of 5%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 10%, is $___ million.Thus, a discount rate of 10%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 15%, is $___ million.Thus, a discount rate of 15%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 20%, is $___ million.Thus, a discount rate of 20%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 25%, is $___ million.Thus, a discount rate of 25%, this project is (attractive/not attractive) _________.The NPV for a discount rate of 30%, is $___ million.Thus, a discount rate of 30%, this project is (attractive/not attractive) _________.
Finding NPV, business and finance homework help

SNHU Network Security Data breaches & Information Systems Filtering Discussion

assignment writing services SNHU Network Security Data breaches & Information Systems Filtering Discussion.

Cyberattacks against major businesses, colleges, and the federal government have dramatically increased in recent years. In most cases, the cyberattack ended in massive breaches and leaks of personal information. Here are a few examples for you to review:Here’s What Happened to Your Target Data That Was HackedHome Depot Hackers Exposed 53 Million Email AddressesU of Nebraska Data Breach Affects 650,000 StudentsCybersecurity Resource CenterIn each of these cases, the organization noted possible causes for its security breach. For your main post, select one of these examples, or find an example of your own noting the same type of security breach, and identify the most probable cause in security that allowed the breach. If you choose a different example, be sure you provide a link to the story at the end of your initial post.In responses to your peers, examine their perspectives and comment accordingly or pose questions to advance the discussion. Do not simply state you agree or disagree or compliment the post. You are expected to make two additional substantive posts.To complete this assignment, review the Discussion Rubric document.
SNHU Network Security Data breaches & Information Systems Filtering Discussion

University of Maryland Global Campus Rogerian Model of Argument Discussion

University of Maryland Global Campus Rogerian Model of Argument Discussion.

I’m working on a writing project and need a sample draft to help me learn.

Touchstones are projects that illustrate your comprehension of the course material, help you refine skills, and demonstrate application of knowledge. You can work on a Touchstone anytime, but you can’t submit it until you have completed the unit’s Challenges. Once you’ve submitted a Touchstone, it will be graded and counted toward your final course score.Touchstone 3.1: Construct a Rogerian ArgumentASSIGNMENT: As you learned in this unit, a Rogerian argument is one that presents two sides of a debate and argues for a solution that will satisfy both sides. Given two articles presenting opposing sides of an issue (mandatory uniforms in schools), construct your own 2-3 page Rogerian argument essay in which you attempt to arrive at a workable solution or “middle ground.”In order to foster learning and growth, all essays you submit must be newly written specifically for this course. Any recycled work will be sent back with a 0, and you will be given one attempt to redo the Touchstone.Article 1: “School Dress Codes and Uniform Policies”Article 2: “Dressing Diversity: Politics of Difference and the Case of School Uniforms”Sample TouchstoneA. Assignment GuidelinesDIRECTIONS: Refer to the list below throughout the writing process. Do not submit your Touchstone until it meets these guidelines.1. Summary of Positions❒ Have you briefly introduced the author and publication context (year, journal, etc.) of Article 1?❒ Have you included a summary of the stance presented in Article 1?❒ Have you briefly introduced the author and publication context (year, journal, etc.) of Article 2?❒ Have you included a summary of the stance presented Article 2?2. Thesis/Claim❒ Does you claim address both sides of the issue, including specific points raised in the articles?❒ Does your claim present a clear, workable solution that could be viewed as a “middle ground” between the two sides?3. Analysis❒ Have you backed up your claim using facts from both sides of the argument?❒ When using direct quotations, have you supplemented them with your own explanation of their relevance?4. Reflection❒ Have you answered all reflection questions thoughtfully and included insights, observations, and/or examples in all responses?❒ Are your answers included on a separate page below the main assignment?B. ReflectionDIRECTIONS: Below your assignment, include answers to all of the following reflection questions.How does the Rogerian model of argument help you better understand the topic that’s being discussed? Why is it a good practice to acknowledge both sides of the argument? (3-4 sentences)Will you use the Rogerian Approach in your own argumentative essay? Why or why not? (2-3 sentences)C. Rubric Advanced (90-100%)Proficient (80-89%)Acceptable (70-79%)Needs Improvement (50-69%)Non-Performance (0-49%)Summary of PositionsIntroduce the two sources and summarize each side of the argument.Effectively introduces both authors and provides a complete and concise summary of both positions presented in the articles.Introduces both authors and provides a concise summary of both positions presented in the articles.Provides a brief overview of the authors and positions, but key details of the positions may be missing.Introduces both authors, but does not provide a complete summary of positions presented in the articles.Does not introduce both authors and/or does not provide a summary of each position presented in the articles.Thesis/ClaimPresent a thesis that advocates for a solution to satisfy both sides of the argument.Provides a thesis that clearly and effectively advocates for a solution to satisfy both sides of the argument.Provides a thesis that clearly advocates for a solution to satisfy both sides of the argument.Provides a clear thesis; however, it does not suggest a solution to satisfy both sides of the argument.Provides a thesis, but it is unclear and/or does not advocate for a solution to satisfy both sides of the argument.No clear thesis has been presented.OrganizationExhibit competent organization and writing techniques.Includes all of the required components of a Rogerian argument paper, including an engaging introduction with source summaries and a claim, body paragraphs with topic sentences, and a conclusion with a concluding statement.Includes all of the required components of a Rogerian argument paper, including an introduction with source summaries and a claim, body paragraphs with topic sentences, and a conclusion with a concluding statement.Includes nearly all of the required components of a Rogerian argument paper; however, one component is missing.Includes most of the required components of a Rogerian argument paper, but is lacking two components. Sequences ideas and paragraphs such that the connections between ideas (within and between paragraphs) are sometimes unclear and the reader may have difficulty following the progression of the argument.Lacks several or all of the components of a Rogerian argument paper. Sequences ideas and paragraphs such that the connections between ideas (within and between paragraphs) are often unclear and the reader has difficulty following the progression of the argument.StyleEstablish a consistent, informative tone and make thoughtful stylistic choices.Demonstrates thoughtful and effective word choices, avoids redundancy and imprecise language, and uses a wide variety of sentence structures.Demonstrates effective word choices, primarily avoids redundancy and imprecise language, and uses a variety of sentence structures.Demonstrates generally effective style choices, but may include occasional redundancies, imprecise language, poor word choice, and/or repetitive sentence structures.Frequently includes poor word choices, redundancies, imprecise language, and/or repetitive sentence structures.Consistently demonstrates poor word choices, redundancies, imprecise language, and/or repetitive sentence structures.ConventionsFollow conventions for standard English.There are only a few, if any, negligible errors in grammar, punctuation, spelling, capitalization, formatting, and usage.There are occasional minor errors in grammar, punctuation, spelling, capitalization, formatting, and usage.There are some significant errors in grammar, punctuation, spelling, capitalization, formatting, and usage.There are frequent significant errors in grammar, punctuation, spelling, capitalization, formatting, and usage.There are consistent significant errors in grammar, punctuation, spelling, capitalization, formatting, and usage.ReflectionReflect on progression and development throughout the course.Demonstrates thoughtful reflection; consistently includes insights, observations, and/or examples in all responses, following or exceeding response length guidelines.Demonstrates thoughtful reflection; includes multiple insights, observations, and/or examples, following response length guidelines.Primarily demonstrates thoughtful reflection, but some responses are lacking in detail or insight; primarily follows response length guidelines.Shows limited reflection; the majority of responses are lacking in detail or insight, with some questions left unanswered or falling short of response length guidelines.No reflection responses are present.D. RequirementsThe following requirements must be met for your submission to be graded:Composition must be 2-3 pages (approximately 500-750 words).Double-space the composition and use one-inch margins.Use a readable 12-point font.All writing must be appropriate for an academic context.Composition must be original and written for this assignment.Plagiarism of any kind is strictly prohibited.Submission must include your name, the name of the course, the date, and the title of your composition.Include all of the assignment components in a single file.Acceptable file formats include .doc and .docx.E. Additional ResourcesThe following resources will be helpful to you as you work on this assignment:Purdue Online Writing Lab’s APA Formatting and Style GuideThis site includes a comprehensive overview of APA style, as well as individual pages with guidelines for specific citation types.Frequently Asked Questions About APA StyleThis page on the official APA website addresses common questions related to APA formatting. The “References,” “Punctuation,” and “Grammar and Writing Style” sections will be the most useful to your work in this course.APA Style: Quick Answers—ReferencesThis page on the official APA Style website provides numerous examples of reference list formatting for various source types.
University of Maryland Global Campus Rogerian Model of Argument Discussion

Business homework help

Business homework help. This is an assignment that focuses on the leading causes of death to leading health indicators. The paper also investigates the complete overview of each healthy people 2020 objective.,The leading causes of death to leading health indicators,Assignment 2:, FROM LEADING CAUSES OF DEATH TO LEADING HEALTH INDICATORS, Firstly, the SLP assignment for this course will entail becoming familiar with Healthy People initiative. To the end, you will also view a series of videos presenting the key components of Healthy People 2020, illustrating the implementation, noting data sources available to monitor progress toward achievement of Healthy People goals objectives, and recommending strategies for incorporating Healthy People into the work we do as health educators., Secondly, view the second of these videos. After watching the video, address the following questions:,Secondly, what are the “interagency workgroups” to which the speaker refers, and what is their role?, Thirdly, where can one go to find a complete overview of each Healthy People 2020 objective?, Fourthly, what type on information on leading health indicators is provided by the National Center for Health Statistics?, Lastly, how is progress toward Healthy People 2020 targets measured?, Additionally, you can use additional references and in-text citations,These are the additional required Readings for the assignment. Identify from each of the links the suitable information regarding to the questions above., U.S. Department of Health and Human Services. (2018). Healthy People 2020: Leading Health Indicators. Retrieved June 30, 2018, from ,http://www.healthypeople.gov/2020/LHI/default.aspx, U.S. Department of Health and Human Services (2016). Healthy People 2020: Leading Health Indicators. Retrieved from ,http://www.healthypeople.gov/2020/LHI/default.aspx, U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion (2014). Public Health Learning Modules-Module 1: Using Healthy People 2020 to Improve Population Health. Part Three: Healthy People and the National Center for Health Statistics. Retrieved from ,https://vimeopro.com/aptrmodules/phlm/video/75910069,File format: Your work should be using Microsoft Word, PowerPoint, or Excel depending upon the assignment instructions.,Attachments,Click Here To Download,Business homework help