business model

External Environmental Analysis Remote Environment Marketing Essay

Stability of political factor is very important for manager to consider during strategy making process. It help the manager to make strategies by fulfilling the legal and regulation requirement. From the case, Federal Reserve has issued new regulation that use to restrict companies from offering deferred interest financing to customers. It had affect the future revenue of all the companies included Best Buy. It had prohibit Best Buy to extent the credit line which can affect Best Buy’s revenue. Economic factors discuss about the influence of economic that will affect the profitability of companies. From the case, the economic downturn had affected Best Buy’s profit. During economic recessions, consumers have less disposable income. Therefore, their purchasing power is lower. Their consumption pattern will change and prefer to buy necessities goods than discretionary goods. So, it will become a problem for Best Buy that sell discretionary products. Social factors Social factors is discussing about belief, value, lifestyle of persons. Cultural is an important element to analyze in social factors. From the case, Best Buy had used customer centricity model to conduct their business. They had study the customer needs and behaviors. Best Buy had focused on certain customer groups such as affluent suburban families and trend-setting urban dwellers. Nowadays, internet purchasing had become a trend and lifestyle among consumers. They intent to spend their time shop around the internet than visit the retail store. Technological factors Technological factors discuss how technology change will influence the business. From the case, technology improved will shorten the product life cycles and decrease the prices. As shown as the case, when shorter product life cycle, training cost will increase. Technological factor also pose a threat to the Best Buy. Online marketplace had become a threat for retail industry. Consumer can buy goods from internet rather than visiting retail store like Best Buy. Furthermore, the consumers are able to compare the product price, quality and getting more information by using the internet. Ecological factors Ecological factor always discuss about the relationship between business and the ecology. Best Buy had encourage their customers to recycling their appliances and electronics by launch a recycling program. It is used to reduce waste and reduce the pollution to the ecology. Furthermore, Best Buy also had earn the LEED certification because their store’s design is green and achieved LEED standard (Cheeseman 2009). Cheeseman, GM 2009, ‘Best Buy’s Environmental Efforts’, viewed 14 November 2012, http://www.triplepundit.com/2009/10/best-buys-environmental-efforts/ Industry environment (Competitive Forces) Michael Porter 5 Forces Porter 5 Forces is use to identify the competitive level of the market by analyzing the entry, supplier power, substitution, rivalry and buyer power. Threat of entry It is very difficult to enter the market because the industry was dominated by large company. It also require a large capital resources to enter the market. However, globalization and internet had weakened the barrier by reducing the capital requirement. More and more companies entering the market using internet. By using internet to penetrate the market, customer loyalty had become a barrier which can prevent companies to enter the market. Although the industry was dominated by certain large company, but internet had reduced the barriers. Hence, it is an opportunity for Best Buy to enter the market. Supplier power Best Buy had gain competitive advantage through the weak supplier power. Best Buy had gain the bargaining power over their supplier because they always purchase in large quantity which lead them to achieve economy of scale. Hence, it is an opportunity for Best Buy to gain cheaper resources and gain competitive advantage over their competitors. Substitution Best Buy also face strong substitution level due to their competitors such as Walmart. Walmart had expand their market share in consumer electronic industry. They cooperate with several company and offer wider and higher range of electronic products. Their product also very similar to Best Buy’s product and can be substitution for Best Buy’s product. Hence, substitution had posed a threat for Best Buy because Best Buy’s product is more expansive due to their trained workforce and consumers may choose to buy the substitution products. Buyer Power According to the case, there are economic downturn which had reduced the buyer power. During recession, consumers disposable income had reduced. Their purchasing power decrease and not willing to consume discretionary item like what Best Buy has sell. So, a weak purchasing power will affect Best Buy profitability. Hence, it also posed a threat to Best Buy because reduce in purchasing power will affect their sales and profitability. Rivalry Best Buy is competing in a high competitive level environment. They had many strong rival such as Walmart stores Inc., GameStop Corp. which had dominant the market. Those competitors had hold large market share in the market and they are sharing the same group of customers with Best Buy. Therefore, it had posed a threats to Best Buy because the market is too competitive which may lead to lesser profit. Overall The PESTE analysis has shown that the environment is bad because of the economy condition is poor, the consumers demand are elastic, the change rate of the technology is fast which may cause a lot problem. Michael Porter 5 forces has shown that the market is highly competitive because of the position of the rival is too strong. The analysis show that Best Buy will be very difficult to compete in the market although they have their competitive advantage. Long term objectives Profitability As stated in the case, Best Buy’s objective is sustained growth and earnings. Hence, Best Buy put an effort on offering wide range of product and highly trained workforces to increase customers satisfaction. Thus, with satisfy the customers, they will more willing to buy Best Buy’s products and it can ensure the profitability of Best Buy. Best Buy also change from discounted retailer to service-oriented firm to avoid competition that can reduce their profits. Employee development Based on the case, Best Buy’s long term objectives are focused on employee development. According to the case, Best Buy had put effort on training their employees. They set employee development as their objectives because they are using differentiation strategy. Since most of their competitors are using low cost strategy, Best Buy had making decision to use differentiate approach to avoid a price war and reduce competition level. They focused on training their workforces to provide better services to their customers. Employee development approach had enable Best Buy to have a highly trained sales associates. However, This approach also increase the products price due to their training cost and better services.

Workplace Communication Training Module Essay

professional essay writers Table of Contents Introduction Module Goals and Outcomes Training Resources Productivity Tools Assessment Methods Conclusion References Introduction The interaction between customers and employees is a vital means of achieving greater understanding and business success. Even the most qualified employees sometimes do not keep pace with the constantly evolving and deepening requirements of the market. Quite often, the professionals who demonstrate good knowledge in the process of hiring are not competent enough. Communication needs identified in the previous assignments shows that one of the employee training goals is to enhance the extent to which the staff can communicate effectively. This paper presents a module of training in the form of the instructional guide, including the objectives and outcomes to be accomplished, as well as resources, productivity tools, and evaluation methods. Module Goals and Outcomes The proper identification of training goals largely determines the outcomes and the overall quality of mastering new skills. The first goal is to uncover the barriers to communication that are most often faced in the company’s practice. In particular, such topics as the conflict of interests and attitudes, over communication, controversial information, and self-expression can be discussed. The listening skills refer to the second goal that can be justified by the need to use listening practices and differentiate between listening and leaving. This goal is likely to explain to employees the importance of listening in their workplace and also clarify some listening methods, which would promote trust building and value co-creation (Ford, 2014). Increasing awareness of non-verbal communication can be regarded as the third goal, which includes types, characteristics, and functions. When customers visit a store, they are likely to focus on the products and consider them, while their facial and bodily expressions may tell a lot about their feelings and emotions. Therefore, the staff should recognize these signs and act accordingly to help the customers with making an individual choice. The model outcomes are related to disseminating relevant knowledge about communication practices and theories. The values promoted across this module are understanding each other and clients, listening empathetically, and trust building. The most important outcome is the comprehension of the process of communication and barriers that may occur. The other operational outcome of this module is associated with the identification and use of active listening techniques and non-verbal communication. The theoretical underpinnings that would be mastered as a result of this module are to be discussed within the next training sessions. As for the benefits of accomplishing the mentioned goals, one may claim that they would lead to the improved personal effectiveness of employees and better motivation for enhanced performance (Hanaysha, 2016). The creation of more conscious and balanced interpersonal relationships within a team and with customers is another advantage. Training Resources The teaching aids that will be necessary for the proposed model are audio and visual resources, tasks for learners, and facilities. The information to be adopted by the employees will be presented on the virtual platform with the use of the learning management system (LMS) software. This application seems to be the most advanced and technologically-efficient method to deliver training materials to the target audience (Lal, 2015). The online format of the module will imply that the staff accesses the virtual platform through their computers or tablets and views / downloads necessary materials. Therefore, the devices should have proper access to the Internet, and the employees should be given login and password details to enter the learning environment. The structured module content will contain tests, tables, videos, images, presentations, and other visual and audio data. The module will end with a list of questions to be considered by the employees for the discussion during the subsequent training sessions. Get your 100% original paper on any topic done in as little as 3 hours Learn More Among other resources that will be important for this module, there are learning materials to be created and structured. For example, a presentation is an effective tool to convey information to the audience for which it is developed to offer easily apprehensible information about the topics. It is created on the basis of slides that continuously go in a certain given sequence. The presentation is accessible to everyone, and it is convenient to work with it for both beginners and those who are already familiar with this method of presenting information. In this form, information is understood and remembered by a person better. Illustrations also help the readers to quickly understand what is being discussed and create certain images related to the theme. Also, a diagram is a graphic technique that is useful to structure the process, identify possible causes of the problem, and suggest potential solutions. This type of resources allows analyzing the causes of events more deeply, setting goals and showing internal connections between different parts of the target theme. Productivity Tools The obvious advantages of using LMS are that such a system saves time and money on trainers ’visits, helps to maintain uniform standards for work in branches, providing the opportunity to set individual development plans and receive visual performance statistics. The first step implies choosing a virtual platform and uploading the training materials to the LMS. The process of loading them is similar to working with Google Drive and other services for storing files. The characteristic feature of LMS is the presence of different user roles, of which a user is the most common role. The users can take the courses and materials assigned to them that are available for study. The administrators manage educational materials and assign courses to users (Bakar, Jalil,

South University Principles of Total Quality and Relationship Paper

South University Principles of Total Quality and Relationship Paper.

PRINCIPLES OF TOTAL QUALITYThere are three principles of total quality: customer focus, continuous improvement, and teamwork. Using the South University Online Library, find three articles that describe current practices in healthcare organizations. Each article should illustrate one principle of total quality. Refer to professional journals such as Modern Healthcare, Provider Magazine, and Nursing Homes. Write a paper based on your review of the articles. Include the following in the paper:Describe each quality principle and show how it is illustrated in the article.Analyze the relationships among the three quality principles.Examine whether the principle in one example might apply to other examples.
South University Principles of Total Quality and Relationship Paper

CNDV 5352 LU MOD 1 Crisis Prevention & Duty to Warn and Protect Analysis

CNDV 5352 LU MOD 1 Crisis Prevention & Duty to Warn and Protect Analysis.

Overview
In the lecture, duty to warn and duty to protect were reviewed. There are significant legal and ethical implications surrounding these concepts. For this assignment, you will demonstrate your understanding of these concepts. Your response is worth a total of 100 points.
Directions
In 1969, Prosenjit Poddar told his university counseling center therapist, Dr. Lawrence Moore, that he intended to murder TatianaTarasoff. Dr. Moore warned campus police and Poddar was briefly detained but then released. Poddar subsequently murdered Tarasoff. The family of Tarasoff sued the therapist, the university, and others asserting that the counselor failed to warn Tarasoff or her parents. The counselor and the university maintained that they owed no duty of care to the victim.
Review your state laws related to duty to warn and duty to protect. Reflect on the laws and how you might resolve any duty to protect or duty to warn dilemmas from the Tarasoff case 
You are to download and read an article related to Duty to Warn. Respond to the following as part of this assignment (one or two pages). Article Below 

Summarize the article (2 paragraphs).
What are the primary legal and ethical issues? (1-2 paragraphs)?
Discuss any issues with duty to warn that are specific to your state?
Find citations for at least three additional articles related to duty to warn. Provide the citations in APA style?
Reflect on your experience in reviewing the learning materials and the article selected. Discuss any ethical or legal issues that might be relevant (1-2 paragraphs).
https://learn-us-east-1-prod-fleet02-xythos.learn….

CNDV 5352 LU MOD 1 Crisis Prevention & Duty to Warn and Protect Analysis