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Authors Reflection on their learning experiences

This text is a reflection of the learning experiences of the author, particularly with regard to the learning experience of the MBA full time programme. The primary objective is to reflect on the learning experiences and to identify how the Knowledge levels, skills, attitudes, perceptions and values were altered during the process. In an essence it is an attempt to capture the learning experience in to a formal structure, which at times has been informal, at sub-conscious levels and haphazard. The reflections of the learning experiences will lead to an evaluation of the individual’s current status in all aspects relating managerial effectiveness, which will in-turn, facilitate the identification and prioritisation of personal development needs. The end result is a concise, specific, and measurable and time bound personal development plan. Initially the theory and importance of reflection in personal development is reviewed, which is followed by the reflections on several key learning experiences. The next phase of the report is a critical evaluation of the different leadership styles, which will include an exploration of the historical origins and evolution of different leadership styles. The third phase is an attempt to bridge the reflections on learning experiences and evaluation of leadership styles, deriving a personal development plan to enhance managerial effectiveness. 2.0 Importance of reflection A layman’s definition of reflection would be to ponder about a past activity or series of activities, for an example a mother might think about how she does the weekly shopping for her family. As far as the academic context is concerned, the approach towards reflection is based on commonsense, Moon (2006 p37) provides a commonsense view on reflection as “Reflection is a form of mental processing-like a form of thinking-that we use to fulfil a purpose or to achieve some anticipated outcome or we may be simply be reflective and then an outcome can be unexpected”. However reflection has a deeper meaning in an educational context than the mundane activity that the commonsense based view suggests. In the education and academic context reflection has an overriding purpose and directed towards a specific outcome. Moon (2006 P37) extends the commonsense based view as “Reflection/reflective learning or reflective writing in the academic context is also likely to involve a conscious and stated purpose for the reflection, with an outcome specified in terms of learning action or clarification”. In this case the outcome is the personal development plan. The benefits of reflections are clear; it provides a structure for the haphazard process of learning facilitates the evaluation and provides directions for further development. Reflections aides the uncovering and dispelling of deep lying misconceptions and helps the transfer of skills, for example the reflecting on the activity of doing the weekly shopping may help in maintaining stocks in small grocery or restaurants. 3.0 MBA Learning Journey The MBA programme provides a wider spectrum of learning experiences, from class room sessions to enhance theoretical knowledge to real consultancy opportunities, aimed at enhancing the managerial effectiveness. The journey so far has taken me through many different learning experiences. However it seems that the ideal starting point for the reflection process is the self, or the exploration of self awareness. 3.1 Self Awareness-Know Thyself In layman’s definition for self awareness is knowing one’s self, however Williams points out that self-awareness includes many aspects “Key areas of self-awareness include our personality traits, personal values, habits, emotions and psychological needs that drive our behaviours” (Self-awareness and personal development: Online) . Self awareness is the foundation of personal development and managerial effectiveness. I considered myself to be very self-aware. I strongly believed that I had an accurate picture of myself, being very clear on my strengths, considered myself to be an analytical, logical, emotionally mature and prided on my communication and presentation skills. I never considered myself to be creative, a part from that I always struggled to identify my weaknesses. The only other weakness that propped out in my head time and time again was the poor time management. I believe in equality and fairness, strongly favour meritocracy and have non-negotiable key values. However it was at the applied learning experiences (ALEs) of the MBA programme that I first had the opportunity to test my level of self awareness through several models and practice. 3.2 The Applied Learning Experience (ALE) The first applied learning experience of the MBA programme was held in a location in Ware, Hertfordshire. The first activity of the programme was to fill a questionnaire designed to identify the each participant’s role in Belbin’s Theory. 3.2.1 Belbin’s Team Roles- the Monitor Evaluator Meredith Belbin’s team role provides a framework to analyses one’s position within a team. The results of the questionnaire stated that I will be a Monitor Evaluator in a team. Belbin (1981 cited in Mullins, 2007, p332) states that the monitor evaluators are “Sober strategic and discerning, sees all options, judges accurately, the allowable weaknesses are “lacks drive and ability to inspire others (Belbin, 1981 cited in Mullins, 2007, p332). Initially this evaluation seemed to fit well with my sense of self-awareness and I was eager to play my role within the teams maximising my strength and being conscious about my weaknesses. The programme consisted of five main activities, out which in one my team was very successful, partly success full in one and failed miserably in three activities. Each activity was followed by a feedback session allowing the participants to reflect on the successes and failures of each activity. The initial reflections seemed to validate my understanding of my role as a monitor evaluator, I played my strengths well and failed to mitigate my weakness, or that’s how it seemed. I tried to learn from the mistakes in one activity and play a better role in the next. However the next activity demanded an entirely different mindset and I couldn’t help feeling frustrated, cheated and even stupid at times. In the final feedback session I was shocked to be perceived by the other team members as “Creative, comes out with out of the box solutions, not clear in communication and at times unenthusiastic”. This was somewhat a bitter pill to swallow, particularly because I prided in my communication skills. However I delivered the final presentation on behalf of our team. Using Obama style rapid question and answer techniques (fired up? ready to go?) managed to energize the audience and end with emphasising the importance of self awareness. Though the feedback seemed misconceived at that point, reflection helped me to deduce the pieces of the puzzle. I’m good in articulating a point to a willing and listening audience, however fails and loose enthusiasm when challenged or when it seems the others are uninterested in my opinion. For an example one of the tasks demand a high sense of mathematical temperament usually found among physics students and software code writers, I had a plan which included the delegation of specific tasks to particular members whom I thought had the required skills, however I failed to persuade others and the task ended up in failure. The reflections on ALEs helped me to gain a more accurate understanding of myself, and propelled persuading skills and time management on to the top of my development need. 3.3 MBTI Model Myers -Briggs Type indicator (MBTI) is another model which I used during the learning journey of MBA. It is developed by Katherine Briggs and Isabel Myers in 1920’s, it’s used as “a self -report instrument that guides individuals in knowing about themselves” (Handout, Nov 2009). My MBTI position was ENFP which indicates that the person is extrovert, daring and development oriented, a position common among entrepreneurs. The corresponding role in Belbin’s nine team roles is the Plant. This was a shocking revelation for me since I thought I was the complete opposite of an entrepreneur. However in retrospect it made me think deeper on creativity, and altered my view on my own creativity. 3.4 Creativity- Myths Dispelled During the learning journey of the MBA, I had the opportunity to analyse my own creativity through several questionnaire designed to assess an individual’s creativity and compare the logical and creative aspects of one’s thinking. Though I always seemed to be more of a logical person I scored above my own expectations on creativity. This led me to reflect deeply on my own level of creativity, and helped me to uncover and dispel a misconception which was deeply rooted in me. I primarily considered creativity, as artistic creativity, this narrow view created a mental block and I perceived myself as less creative. However Mullins (2007 P192) states that “creativity is the application of imaginative thought which results in innovative solutions to many problems”. The video on IDEO Company, an American firm specialising in new product development altered my view on creativity; on reflection the company seems to have a fairly logical and structured approach towards creativity, though at first it may not be very apparent. These experiences broaden my horizons on creativity and thereby my development needs. 3.5 Learning Styles- Reflector As far as the learning styles are concerned I’m a reflector, however reflecting on learning styles lead to a clearer understanding of experimental learning. I developed IT skills primarily through experimental learning. The reflection and understanding helped me to overcome many mental barriers like fear of failure, which prevents us from experimenting with things and learning from the experience. 3.6 MBA- Alumni Evenings I view these events as an opportunity for networking. After every such event I reflect on the event to gather the learning or other benefits gained. However the list rarely goes beyond inspiration with hardly any progress in the networking aspect, which has the potential to facilitate mentoring. Thus enhancing networking skills is a personal development priority. 3.7 Life and Career Planning Naylor (2004 cited in Mullins, 2007, P720) explains life and career planning as “people are encouraged to develop and express personal goals with strategies for integrating goals with those of the organisation”. The life and career planning is referred to as a technique, in the wider context of organizational development. I always wanted to be a knowledge worker or a specialist, my ideal career was to be a market researcher specialising in qualitative research. However the due to circumstances I embarked on a career in totally different sector. At first the prospects seemed promising, but my career and life priorities were in conflict with my role, thus what once seemed as a career gradually evolved to a job. Thus integrating personal goals with the career didn’t seem to be an option. Hence the route to career life planning or career life congruence seems to be to enhance skills and knowledge through education and to re-align the career with life priorities. The MBA learning journey has broadened my horizons and the personal development activities are ultimately directed at the career-life priorities. 4.0 Leadership The list of definitions of leadership is very long, however Mullins (2007 P363) captures the essence of leadership “is a relationship through which one person influence the behaviour of other people”. The emphasis on relationship and influence is important. This means that the leadership is inseparably linked to the group or team concerned. The leadership may occur at different contexts for example in organizational, national or global contexts. It may occur at different levels not necessarily at the top of a hierarchy thus Belbin (1997, cited in Mullins, 2007, P363) states “there is clear implication that leadership is not part of the job but a quality that can be brought to a job” Useem’s(2001 ed, Pickford. J, Cited in Mullins, 2007, P363) view of leadership is “Leadership is at its best when the vision is strategic, the voice persuasive and the results tangible” Useem (2001 ed, Pickford. J, Cited in Mullins, 2007, P363) sees leadership as primarily a matter of making a difference. As Military strategy influenced the early thoughts on business strategy, historically leadership was influenced by the command and control structure of the military. However many leadership styles have evolved since, the following table captures the key characteristics of the three main styles of leadership. Leadership Style Characteristics Autocratic Style Power and the decision making authority lies with the manager, thus every aspect of the relationships with subordinates centres around the manger Democratic Style A shared leadership style, Manager is part of the group or team; subordinates can influence the decision making. Laissez-Faire(Genuine) Style Subordinates have complete freedom; The manager intervenes only on a necessary basis. This shouldn’t be mistaken with poor leadership, where managers simply don’t care The appropriateness of each leadership style depends on many factors. The leadership style adopted may depend on the situation. For instance in a crisis situation an experienced leader with autocratic style may be more suitable over a democratic style of leadership, in order to facilitate better and quicker decision making. On the other hand democratic style is more common among project teams and professionals, while autocratic leadership is more prevalent where there is a wide gap between the knowledge, skills and experience of superior and subordinates. The leadership style adopted is highly influenced by the nature of the business and the organizational culture, for instance militaries around the world adopts autocratic leadership style due to special nature of such institutions. 4.1 Leadership and Management Modern view on leadership is moved away from command and control and emphasis more on inspiring others. This has resulted in the blurring of lines of division between leadership and management. Mullins supports this view (2007,p 363). If leadership is more about inspiring others, it demands a specific set of skills, which enhances the ability to inspire and is an essential ingredient in a development plan aimed at increasing managerial effectiveness. My experiences in the MBA learning journey, particularly with relation to group work and previous work experiences make me believe that sound communication and listening skills are of paramount importance. Listening skills are important to link the disconnected pieces of information or opinions brought in by different members of a team. 5.0 Personal Development Plan The reflections on the MBA learning journey and exploration on different leadership styles was an attempt to identify my own development needs to enhance managerial effectiveness thereby influence the development of others. As part of the human enterprise module of the MBA, I had the opportunity to carry out a skills audit on myself. The skills audit itself a tool for identifying development needs, by grading one’s perceived level in variety of skills. The skills audit, reflections on MBA Learning journey and the review of leadership styles have presented me with a wide array of development areas. However it is practically concentrate on a large number of skills, without compromising on the quality and depth. Thus I have used Brian Mclvor’s Priority Grid to prioritise my development needs. Brian Mclvor’s Priority Grid provides a framework to compare the importance of ten different skills (or development needs) against each other. The skills are compared on a grid against each other and the more important one is circled, finally the skills are ranked according to the score (or number of circles) (Please refer Appendix 1 for the part A and B of the format) When comparing the skills I have considered the relevance of each skill to my career targets and the opportunities for improvement during the MBA Programme. The following table depicts my immediate development needs and the way forward. Skill/ Development area Current State Desired State Way Forward Communication Good when unchallenged More persuasive, Good under all conditions Practise before presentations Paraphrasing, in verbal communication Learning from good communicators Analytical Takes time to understand the core issue To be in a position to understand key elements of an issue quickly Doing more case studies, Focused thinking Listening Lose interest, sometimes hears only what wants to be heard Effective listening, hearing what people really say, Try to prevent from being distracted Giving undivided attention Providing feedback, and refraining from interrupting Planning Unrealistic planning, poor implementation Realistic plans, better implementation Revisiting plans to drop unimportant elements, to make it more realistic Moving on to implementation at appropriate time Frequent evaluation Time management Just on Time, struggle with deadlines, source of stress Procrastinate things More effective time management Minimise procrastination Activity log to identify situations of ineffective time management Detailed to do lists Understanding reasons for postponing, Personal targets, and rewarding for achievement Networking Rarely goes beyond the initial superficial stage Networking as a effective personal learning tool Participating in more networking events Being more prepared, background study Learning to build rapport quicker, The learning journey of MBA taught me that personal development isn’t an isolated process, its journey that relies on feedback from other. Feedbacks lead to reflections which help to continuously improve the journey. Though formal feedback from all angles (like in a 360 degree feedback process) isn’t practical in this case, I would make efforts to receive informal feedbacks, at minimum on the progress. 6.0 Conclusion I have critically reflected on my MBA learning Journey, focusing more on weaknesses that needs improvements. Being one’s own harshest critic is infinitely beneficial than being the biggest fan. The outcome of the process is the development plan aimed at enhancing management effectiveness. The success of the plan depends on the implementation and feedback from others.

Plain Touch Doctrine

Plain Touch Doctrine.

OverviewThe plain touch doctrine is a legal principle that allows a police officer to seize any contraband that the officer can immediately and clearly identify by touch while conducting a legal pat-down search. In Minnesota v. Dickerson (1993), the Supreme Court held: “If a police officer lawfully pats down a suspect’s outer clothing and feels an object whose contour or mass makes its identity immediately apparent, there has been no invasion of the suspect’s privacy beyond that already authorized by the officer’s search for weapons; if the object is contraband, its warrantless seizure would be justified by the same practical considerations that inhere in the plain-view context.”InstructionsFor your assignment, prepare a three-page training memo, citing a minimum of two academically verified sources, to be distributed to rookie officers in your department during their training regarding proper criminal procedure with respect to the plain touch doctrine.In your memo:Articulate legally compliant procedural steps for a criminal justice practitioner in a situation involving the plain touch doctrine.Explain classification of the plain touch doctrine as reasonable or unreasonable for a criminal justice professional.Examine whether the plain touch doctrine is a threat to 4th Amendment protections.Describe the implications of officers being able to manipulate objects that can be readily felt.Be sure to review the Plain Touch Doctrine Scoring Guide to ensure you understand the criteria for this assignment.RequirementsYour memo should meet the following requirements:Written communication: Must be free of errors that detract from the overall message.References: A minimum of two references.APA format: Format resources and citations as per current APA style and formatting guidelines.Length of memo: Three pages, not including the title page and the references page.Font and font size: Times New Roman, 12 point.
Plain Touch Doctrine

In this essay read the attached ‘Wagner the Wehr-Wolf’ Chapter 3 and analyze the cover… • How does the Essay

essay writer In this essay read the attached ‘Wagner the Wehr-Wolf’ Chapter 3 and analyze the cover… • How does the COVER illustration reinforce Reynolds’s themes or goals, attracted buyers, and how it reveals the plot and characters. • What are the cliffhangers that leaves the readers in suspense and waiting for the next part with excitement?

Inappropriate Use of Social Media in Healthcare

The rapid growth and widespread use of social media has changed the way many people communicate and share information. Social media include various websites such as Facebook and Twitter which are the two most popular social networking providers, video sharing websites like YouTube, a variety of blogs which enable users to post their own articles and allow visitors to leave feedback, discussion forums and other social networking platforms of communication that people can use for educational or other purposes. In recent years a huge number of people around the world have become active users of social media. Network of Global Agenda Councils Reports (2011-2012) showed that worldwide more than 1.2 billion of people use social media, a number that accounts for 82% of all internet users around the world (Councils, 2012). Many of these users explore internet in order to access medical information and other to share their concerns about health related issues or to seek out medical treatment. Furthermore many healthcare professionals such as physicians, pharmacists and nurses use social media as a platform of communication to promote patient health and safety as well as an education tool (Frances Griffiths, 2012). However irresponsible and misuse use of social media can result to a number of unpleasant situations. Both healthcare providers and patients should be aware of the risks of using social platforms of communication. Potential risks among others include the breach of personal data, the publication of poor quality medical information and the underestimation concerning the seriousness of a situation from a healthcare professional either due to lack of adequate information or due to provision of incorrect or inaccurate data provided by a patient during an online consultation (Harlow, 2012). In UK there is not any specific guidance provided from the Health and Care Professions Council, but it has been made clear that social media should be used within the relevant standards of conduct, performance and ethics. It recognises that social networking is a valuable way to communicate and share information but also points out that the healthcare professionals who will decide to use it as part of their work must make sure that will behave with honesty and integrity for the best interest of the public protecting patient confidentiality and exhibiting their professionalism at all times (Health Professions Council Newsletter: Issue 34 – April 2011). Nevertheless in the past have been reported many incidents of inappropriate use of social media and unprofessional behaviour where patient’s personal data disclosed on the internet without their consent or cases where patients offended because of comments made from other users related to their health status. Guardian reported that between 2008 and 2011, were carried out 72 separate actions by 16 trusts against staff for inappropriate use of social media. Some of these cases were related to the breach of personal data and some other were associated either with posting of racists or sex comments or with sharing of inappropriate pictures and videos through public internet forums. These incidences encouraged British Medical Association to provide guidance to its members about how to use social media in an appropriate way. (Laja, 2011). The use of social media allows patients to interact with healthcare professionals in a rapid and cost-effective way. Also gives them the ability to participate on their own care in order to manage their health and monitor their treatment by having quick access to medical journals and having view of different treatment options before and during consultation from their doctor and by using health related online applications. Likewise social media used from healthcare professionals to connect with individuals from different geographical areas in order to contribute on their health improvement by providing them with medical documents and by creating discussion forums on health related topics. This advantage gave them the opportunity to expand their activities introducing new services such as the online consultation and the provision of different treatment options at low cost. There are cases where social media used to promote communication both among patients and among Healthcare Professionals. Patients have the ability to share their concerns and discuss about common diseases or possible medical treatments and on the other hand Healthcare Professionals are enabled to share information, experiences and ideas supporting their lifelong learning (KPMG, 2011). Some social networking platforms are free to the public but to some other the patients will have to pay if they need an online consultation by a healthcare professional or if they wish to discuss and share their concerns with other healthcare providers or other patients that suffering from the same condition. In UK operate websites like NetDoctor.co.uk which is provided and operated by National Health Service (NHS) and offer a wide range of services such as pregnancy email service and online doctor diagnosis from registered UK-based General practitioners, discussion forums and online applications like symptom checker that help patients to get a better understanding of their healthcare needs. NHS in UK uses social media in order to improve public health by providing health related information through NHS choices. Also it has been integrated to other social media such as Facebook, Twitter and YouTube to promote its services and offer a broad spectrum of applications. For instance online healthy life style advisor, smoking secession programmes and body mass index (BMI) health weight calculator. These services and applications enable patients to decide whether or not they require visiting a doctor for further advice retaining their privacy. However this way of communication can be very ineffective, as examining and interpreting medical notes without the availability of a full medical history and with the absence of physical exams can be a serious threat to the patient (Britton, 2012). In addition diagnosis can become unreliable due to lack of information and accuracy of data provided by the patient or due to underestimation of the seriousness of the situation, making online consultation inferior to a face to face consultation. Internet usage statistics showed that the adults that are active users of Facebook and Twitter in UK come to 37.4 million and 15.5 million respectively (Ayres, 2012). Considering this amount of people it is easy to understand how important is for Healthcare Professionals to use social media wisely and with professionalism. Inappropriate use of social media can affect healthcare’s personal and professional life. Many of them choose to disclose patient’s personal data for maintaining an easily accessible online medical record for personal use but they are unaware that many of that information (including videos or pictures) they upload on the internet in some cases can be accessed, used and spread from the general public without control (Thompson LA, 2008). It is therefore Healthcare professional’s ethical and legal responsibility to protect patient confidentiality at all times on the internet as well as to other media. Some social networking platforms give the ability to the users to set privacy settings in order to prevent uncontrolled distribution of data and to put restrictions to individuals seeking access to information that have been chosen to be kept private (Thompson LA, 2008). However concerns have been raised in the past related to protection of personal data. Many social networks upload and share data without considering any legal or ethical considerations. Publishing personal information of patients without their consent can result to legal implications. In UK Data Protection Act limits healthcare providers from disclosing any personal information without patient consent with few exemptions. According Data Protection Act (1998) all personal data should be fairly and lawfully processed, they should be used for limited and specific purposes in a way that is adequate, relevant and not excessive, they should be accurate, held up to date and for no longer than its necessary and finally should be kept safe and not transferred to countries without adequate date protection. Nowadays social media have become an integral part of our lives. General public uses them to obtain health related information, to connect with other users with the intention to discuss issues concerning their health, to get educated by reading medical documents so that will get a better understanding of their condition or their disease and to pursue new treatment options in a fast and inexpensive way. Social media have also become an essential way for healthcare professionals to provide their services in order to improve and monitor patient needs such as the online consultation. On the other hand the rapid and uncontrolled sharing of information can result to potential risks and have negative impact to the provision of health care and personal lives of both patients and healthcare professionals. Breach of personal data protection, publication of untrustworthy medical documents and faulty consultation due to lack of evidence can be some of the pitfalls that users may face. In order to avoid these drawbacks both patients and healthcare professionals need to understand the limitations of the use of social media. Creating bounds between personal and professional use of social media is essential. Healthcare professionals who choose to interact with patients online must maintain appropriate boundaries concerning the relations between them. For instance, they should not discuss about health related matters on a friendly but only on a professional level. Additionally in order to ensure that high quality information is provided and that a conversation between a patient and a healthcare professional will have a positive outcome, both of them must build a relationship of trust by being precise and honest to each other regarding the information they share. This will cause the patient to capitalize on the doctor’s consultation appropriately and follow essential tips for a better result and will make it easier to healthcare professional to give the most appropriate advice. Also in my opinion healthcare professionals should only share medical documents that based on scientific studies while patients should consult their health provider before taking any action based on information obtained using social media. There are personal data that should not be allowed to be shared through social media as it is very likely patients to be offended. So individuals who use social networking platforms, especially for medical purposes should be able to consider whether is safe or not to share their data with the public. Healthcare professionals must recognize that they have an ethical and legal obligation to maintain patient privacy and confidentiality at all times and need to be aware that social media cannot be completed safe for protecting the information they share. For this reason they should use social networking platforms that privacy settings can be set and are secure to the highest level. Finally I believe that healthcare professionals should be restricted from disclosing patient personal information on public internet forums and any health related data should be safeguarded and be disclosed only to the patient or other healthcare professionals if it’s necessary and only for the use of medical purposes and with the consent of the patient.

Craft Beer Industry: Business Strategy Connection

Craft Beer Industry: Business Strategy Connection. I need support with this Marketing question so I can learn better.

please answer these areas from a financial role
I have attached the case study files

TOWS Matrix – Strengths, Weaknesses, Opportunities, and Threats accompanied by strategy points The main deliverable for this section is a combined or comprehensive TOWS Matrix. A helpful way to complete this section is to have each team member conduct a SWOT analysis from the perspective of his/her role. SWOT should be substantiated through research which highlights the relevant and critical factors from the Situational, External, and Internal Analyses. Then each team member should develop one (1) strategy point for each TOWS section. Final information, along with strategies, should be presented in one TOWS Matrix.
Problem Statement(s) – Brief explanation of what you are going to solve
Identify problems based on the information presented in the case, but you can support your problem statement(s)
with information from any other source.
Alternatives Identification – Directions that the company could pursue to solve the stated problem(s) Identify alternatives to all of the stated problems; keep in mind some of your solutions might represent different role perspectives. Feasibility and constraints should be presented as well. Be sure to present how the factors from the various perspectives are integrated.
Alternatives Development/Recommendation – Explanation of alternative chosen by the team Chose and explain one of the alternatives in more detail. Identify issues from the four role perspectives that could impact the decision implementation
Craft Beer Industry: Business Strategy Connection

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