Even though this literature review cannot claim to be exhaustive, it provided reasonable insights and showed the incidence of research on this subject. This paper provides a detailed table of research trends and patterns in B2C trust researches. The nature of B2C trust researches can be recognized and categorized by literature review. Those include comprehensive, ongoing trust, overall trust and initial trust. It may be an issue for future research that the trust rebuilding when dissolution phase, and the nature of B2C trust researches should recognize more detailed, besides the oversimplification of the trust nature.
Additionally, several theories are used in B2C trust researches, such as social exchange theory (SET), expectation-confirmation theory (ECT), theory of reasoned action (TRA), theory of planned behavior (TPB), technology acceptance model (TAM). Those trust building models are developed under the base on theories in the environment of ecommerce. Researches on trust in e-commerce mostly apply TAM and/or TRA in their search model.
A literature review of online trust in business to consumer e-commerce transactions, 2001-2006 Volume VIII, No. , 2007 68 Issues in Information Systems between 2001 and 2006. Although SET, ECT and TPB didn’t be adopted repeatedly; they are still suit for applying in model which is studying trust in ecommerce because of their definition in essence. Furthermore, this paper suggests a conceptual framework that includes three primary phases: selection and focus, analysis, and outcomes and convergence to build up the knowledge in B2C trust researches. The findings of 37 selected previous researches through the framework can help us to understand the researchable trend.
(Ch 14-8) What are some key factors that influence the success or failure of same day delivery?
(Ch 14-8) What are some key factors that influence the success or failure of same day delivery?.
Assignment 11: 85 points (30 Extra Credit) If the file formatting is not followed, a penalty of up to 8 points may be assessed for this assignment. Each section’s points available include points for accurate excel file formulas as well as the correctness and justification for the answers. If the excel file is not correct, and that leads to incorrect conclusions, then the points will only be taken off for the excel file portion. (Alignment of your data and your answers matters!) NOTE: Extra Credit available only with submission of the main assignment questions File Submissions for this Assignment 1. Word Document or PDF File File Formatting Requirements Your name should be in the header of each file Page number should be in the header of each file Do NOT include the question text in the Word / PDF file Please include your name in the file name Transportation (Chapter 14) Discussion Questions (5 Points Each) 1. (Ch 14-1) What modes of transportation are best suited for large, low-value shipments? Why? 2. (Ch 14-3) Walmart designs its networks so a DC supports several large retail stores. Explain how the company can use such a network to reduce transportation costs while replenishing inventories frequently. 3. (Ch 14-6) Do you expect aggregation of inventory at one location to be more effective when a company such as Dell sells computers or when a company such as Amazon sells books? Explain by considering transportation and inventory costs. 4. (Ch 14-7) Discuss key drivers that may be used to tailor transportation. How does tailoring help? 5. (Ch 14-8) What are some key factors that influence the success or failure of same day delivery?
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